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Reviews, get directions and contact details for St Joseph Mercy Hospital

St Joseph Mercy Hospital
Address: 5301 McAuley Dr, Ypsilanti, MI 48197, United States
Phone: (734) 712-3456
State: Michigan
City: Ypsilanti
Zip Code: 48197


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This is a good hospital. My problem is with waiting time. You can ask anyone coming here (probably not someone with a head shot) and they are bound to tell you that you have to wait really long to get into triage. And you may have to wait just as long at the bed. I hope they can work to reduce the wait time. Otherwise, their care is excellent and effective. I've been there a few times, and whatever treatments I got definitely made me feel better. Still, this is an emergency room, not urgent care, so try not to come here unless 1. it's bad enough, 2. there isn't any urgent care open, and 3. you are willing to pay thousands of $$$ for something that may be next to trivial.
7 years ago (18-02-2018)
Best hospital that I've been to. They literally saved my life in 2017 when the Sparrow network sent me home from the ER without doing any testing or helping at all. The staff and doctors are knowledgeable and friendly. The wait at the ER is rarely long. The only bad thing I've heard is that if a pregnant woman comes in with possible fatal complications, they won't terminate the pregnancy, even if the baby is definitely not going to make it, literally until she goes into sepsis - which is often fatal.
7 years ago (07-03-2018)
Wonderful staff here and excellent experience! I delivered my son here in Sept 2017 and every single staff member was so sweet, compassionate, patient and comforting. The nurses all stayed 3 hours beyond their shift to care for me during my 38 hour labor. When I was moved to the family floor post delivery Patrice, Chris and Ashley were excellent nurses, never once complained even though I had to call them to help me swaddle our little guy non stop. The care I received here was beyond genuine and being in healthcare myself I was so greatful for their kindness. Glad to see some people really do enjoy helping others!
7 years ago (22-02-2018)
Experience today 2/1/2018. Pre-surgery testing in Ste. 3003. Appt. was at 9:45. No one in waiting room in front of us. No one exiting. So why did it take until 10:06 to get called in? Very inconsiderate. Doesn’t the staff have any idea that some of the people waiting could be in pain and waiting on them to do their job and be on time is important? DON’T book appointments you can’t keep!!!
7 years ago (02-02-2018)
The nurse, Megan, working in the observation unit in the emergency room has terrible bedside manner, lacks compassion, and had a temper tantrum when I disagreed with her blatant disregard for the doctor's orders. I usually have the best treatment at this hospital than any other, but Megan has severely tarnished that opinion. Dena, however, the nurse who had to take over my care, was much nicer. I appreciate that there is one nurse on shift that will do their job, as requested by the presiding doctor, without attitude or anger.
7 years ago (02-01-2018)
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