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Staples

  1. New York
  2. Penfield Furniture Store

Reviews, get directions and contact details for Staples

Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 1601 Old Penfield Rd, Rochester, NY 14625, USA
Phone: (585) 248-5560
State: New York
Zip Code: 14625


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Reviews
Terrible service. People just stand around. And the staff is just terrible at least now. Used to be able to give a 5 stars back two years ago but now the staff is terrible. I do enjoy the selection of things but they do try to shove down your throat protection plans on all technology.. However, Paul in the Easytech department is super cool and is the only one that will go out of your way to have a good day!
9 years ago (09-07-2017)
Aron was fantastic, knowledgeable and kind. Anastasia came off of her lunch early; to help cashiering. Great experience today
9 years ago (16-07-2017)
I like it because it is not crowded .
9 years ago (26-10-2017)
Went in to buy a chair for my son's desk and the staff there were extremely helpful. Not only did they work with me to identify my need, but they also took time to show me several different options in varying price ranges. The chair was delivered to the register so that I could finish the rest of my shopping, and the young lady cashiering was very courteous and friendly. Great experience, and I'll be back again soon. My only complaint was the limited selection of power supplies and extension cords in white, but I also realize that's just a product of supply/demand.
10 years ago (14-04-2016)
Copy and Print services, Order online and your order will be ready within four hours. This morning, at 10am, I placed an order for ONE 24"x36" mounted poster. I arrived to pickup my order at 5pm. After the clerk searched for my order, he came across a scrap piece of paper laying on top of the printer with my order information. The clerk that received my order failed to call me during the SEVEN HOURS from the time I placed the order to the time I arrived, and inform me that they didn't have the proper ink to complete my order. The on duty clerk, was nice enough to contact other locations within the area, Webster and Victor declined to assist. The Henrietta location will try to have this completed by 9pm this evening. It is far too late to go to another vendor to have my order ready by the time I requested. No discount was offered, "excellent" customer service was not provided at all through this process, by any location. I would highly suggest to anyone considering to order their printing needs from Staples, to go elsewhere, or babysit your order to ensure the employees and the company are doing right by your order.
11 years ago (19-10-2015)
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