Best Buy

Reviews, get directions and contact details for Best Buy

Story

Best Buy - Rochester Hills

Address: 2651 S Rochester Rd, Rochester Hills, MI 48307, USA

Phone: (248) 606-0219

Website

State: Michigan

City: Rochester Hills

Zip Code: 48307

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info

related searches: Best buy hampton village centre phone number, Best buy hampton village centre directory, Best Buy near me, Best Buy Grand Rapids, Best Buy Rochester, Best Buy Ann Arbor, Best Buy Ann Arbor Geek Squad, Best Buy hours Grandville

Similar places near

GameStop 203 meter My son and I had a great experience here! Jordan the manger was a pleasure to work wi...

Hawthorne Appliance 355 meter Recentlyl came to Hawthorne after a poor experience at another store. I didn't even ...

Target 441 meter This is my second favorite Target in Michigan. It isn't the biggest but the shelf's a...

Barnes & Noble 441 meter Sold all my old books here. People should realize they're not going to get much money...

OfficeMax 500 meter I went into this OfficeMax this evening on Auburn Road in Rochester Hills for the fir...

CPR Cell Phone Repair Rochester Hills 731 meter We needed two screens repaired so that we can turn them in for an upgrade. Service wa...

Sprint Store 738 meter All employees are very knowledgeable, made me feel like family when i came in. They g...

Rochester Piano, LLC 1 miles

CVS Photo 1 miles

Staples 1 miles If you order any type of business cards you might want to take your business elsewher...

AT&T 1 miles 0 star if I can choose. Worst service ever! The representative was not trying to hel...

MetroPCS Authorized Dealer 1 miles Great prices and great service. Matt had me in and out with no hassle and was very fr...

Communications Professionals 2 miles

T-Mobile 2 miles I will have to say, I had great customer service from everyone working at this store ...

Gexpro 2 miles

Wire and Supply 2 miles Good people to work with. Excellent product quality and competitively priced. Will de...

Dannys World 2 miles

Vape Supercenter Troy 2 miles This place is the place you need to go if your looking for vape. This place is steepe...

Reviews

AMAZING customer service here! They really know how to take care of their customers. The manager, Todd, and all of his employees are very knowledgeable and helpful. We will be driving a little out of our way to shop at this Best Buy from now on.

 7 years ago (25-01-2018)

Typical trip to a best buy. Clean store,  friendly employees and not at all over bearing.

 7 years ago (09-03-2018)

Worst Best Buy store in the entire Michigan state. Terrible, terrible, terrible customer service. You wander around for like an hour and no one would even bother ask if you need help.  Their sales people are so good in huddling and talking to each other that customers are not taken cared of. They will just stare at you and keep on talking to the other sales people. They never DO anything unless approached for help. Terrible terrible terrible customer service. I’ve been coming here for years and I’m really tired of their service. This store should just be closed down and just keep the Utica/Auburn Hills branch cover the Rochester Area. This store is a total customer service garbage in my opinion. I’d rather drive 30mins to another Best Buy than come here.

 7 years ago (29-12-2017)

Doesn't have the best selection but had what I needed and the staff were nice and helpful.

 7 years ago (11-01-2018)

Twice now I have had to deal with the horrible and unfriendly "customer service" of one specific individual! Kenyatta has a chip on her shoulder the size of an iceberg! I asked a straightforward question about the return policy and she walked away dismissing the question. When confronted she liked saying she didn't hear me.

The manager who had to approve the return override wasn't much nicer, I missed his name because I was trying to get my question answered.  He was rude and short as well.

Now I know, take reviews with a grain of salt but I swear until I actually told Kenyatta that she was unfriendly I was nothing but polite and cordial.  I was in a great mood hanging out with my daughter until her rudeness soured my mood!

I've referred people away from this store's geek squad because of inferior service a few years ago and now I will tell all I know that the customer service lacks severely!!  Time for another store!

 8 years ago (29-08-2017)

Comment on this business

Map, Satellite View
Street View

to add Best Buy map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=best-buy&id=1435719&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/best-buy-i1435719.html" target="_blank" title="Best Buy">Best Buy</a></p>

Reviews, get directions and contact details for Best Buy

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies