facebooktwitterpinterest

Reviews, get directions and contact details for Stein Automotive

About

Import Car Service Service Experts in Louisville, KY since 1979. Two convenient locations to serve you. Specializing in service and repair for BMW, Mercedes-Benz, Audi and Porsche.

Story

Your Dealership Alternative

Stein Automotive has been Louisville’s premier import auto service provider since 1979. We strive to make it easy for you to do business with us: easy to get in for service, easy to get quality repairs and service done on schedule, and easy to feel good about the entire experience and then drive home with a smile.

Although BMW service, Mercedes-Benz, Porsche and Audi service are our specialties, we offer a full range of diagnostic, repair and maintenance services for all import cars.

Contact one of our two convenient locations today for an appointment or consultation. We would be delighted to be the one to meet your auto service and repair needs now and in the future.

Address: 2816 Taylorsville Rd, Louisville, KY 40205, USA
Phone: (502) 452-9721
moc.otuaniets@nwotmecivres moc.otuaniets@namwobecivres
State: Kentucky
City: Louisville
Zip Code: 40205


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Similar places near
Meineke Car Care Center Meineke Car Care Center 2 miles The team at Meineke St Matthews is excellent in both customer service and technical e...
Meineke Car Care Center Meineke Car Care Center 3 miles I don't think I'll be taking my car anywhere else now. They are very nice and are h...
St. Matthews Imports Collision Repair St. Matthews Imports Collision Repair 3 miles had a fender bender, no big deal, St Matthews Collision Center was so kind and flexi...
St. Matthews Imports St. Matthews Imports 3 miles Receptionist was extremely rude! We have been taking our vehicles here for years and ...
Smith Imported Car Service - Bosch Car Service Smith Imported Car Service - Bosch Car Servi... 4 miles Excellent service, exceedingly knowledgeable staff, reasonable prices, always right t...
Vega Auto Repair Vega Auto Repair 4 miles I have had all my cars worked on by them they always taken good care of me.
Probilt Automotive Probilt Automotive 4 miles Keith and team are top notch. I'm glad I came across their other positive reviews and...
Shuffitt's Automotive Services Shuffitt's Automotive Services 4 miles Told me it would be a minimum of $150 to replace brake union. And I was two blocks aw...
Meineke Car Care Center Meineke Car Care Center 4 miles Came in for oil change. Found out extremely bad tires and other routine maintenance o...
Roppel's Auto Service Center Roppel's Auto Service Center 5 miles I brought my Jeep up to them to have them replace the water pump and thermostat. The ...
Kenny Jones Automotive, Inc Kenny Jones Automotive, Inc 6 miles We got Kenny Jones Automotive to look over our Volvo that we were looking at... they ...
Hunt & Knight Automotive Technicians Hunt & Knight Automotive Technicians 6 miles Great people. Not pricy. Do great work. If you have a classic car this is the place t...
Springdale Automotive (Jeffersontown) Springdale Automotive (Jeffersontown) 6 miles Nice folks, professional. A well managed and clean shop. I like it that they will per...
Meineke Car Care Center Meineke Car Care Center 6 miles If I could give no stars I would. I took my car in because my check engine light came...
Springdale Automotive (Brownsboro) Springdale Automotive (Brownsboro) 6 miles Springdale Automotive was amazing to work with. Went in for an inspection for an olde...
Springdale Automotive (Westport Road) Springdale Automotive (Westport Road) 6 miles This was my first experience with Springdale Automotive and I was extremely impressed...
Meineke Car Care Center Meineke Car Care Center 7 miles I would highly recommend this location to everyone! They are always fast and give me ...
Stein Automotive Stein Automotive 8 miles Never been to Stein before. Just popped in to get a break light replaced. Everyone wa...
Reviews
I had a thunking noise in my 2007 M Roadster. They diagnosed it and fixed it correctly within 2 hours. Very honest group of people and I can tell they care very much for my car.
8 years ago (22-08-2017)
If you're into half-assed diagnostics and being charged for a promise of more than they actually deliver, Stein is the service shop for you. Stein charges $150 for a diagnostic and a "27 point inspection", a higher cost through the door than Tafel Motors. I took my Audi A4 to Stein to inspect a hidden coolant leak and an ignition issue. They quoted the job at $1200 (I later got this job quoted at Audi Louisville for $550). I declined to have the work done at Stein and went to retrieve my car and the presumedly thorough diagnostic analysis which consisted of a few statements: Plastic housing that couples multiple coolant hoses is leaking. Several coolant hoses need replacing. Technician checked the battery. Battery tested marginal and the terminals need cleaning. There was no breakdown of the cost of parts and labor of the quote, no mention of the check engine light, rear differential seal leaking, or oil filter housing leaking––all of which I know are problems that need addressing. When I asked the technician about the leak in the quattro system he replied "No, we didn't see anything wrong with it and we're very thorough." When I asked about the check engine light he replied "You didn't ask us to look at the check engine light; it automatically costs $150 to run the computer." You would think this would be mentioned in the pitch of the "extremely thorough diagnostic and 27 point inspection" –– except we can't take 10 minutes to get a computer reading on your check engine light. I voiced my disappointment in paying $120 (they knocked $30 off since the technician didn't take a full hour) for a service invoice with literally no valuable information on it and was able to coax some part numbers out of them. Of the six part numbers I was given, one was for the wrong engine and one was for a Porsche Cayenne. These guys are laughable.
8 years ago (03-10-2017)
I've taken my Beemers to Stein for about 7 years now. Every experience is consistently great. Their work is top-notch. Their customer service is an added value. These guys are the best. With Stein, you get Dealer quality labor without the Dealer elitist attitudes that make you dread servicing your vehicle. Their work is guaranteed and they stand behind every job they do. I wouldn't take my cars anywhere else in Louisville. This is the place. Trust me.
9 years ago (19-12-2016)
They misdiagnose your car, charge you for it anyway, then threaten to sue you if you try to get your money back or leave a negative review on them.
7 years ago (30-12-2017)
Exclent professional staff! They are working diligently with us to resolve a multiple electrical issues on our 99 Jag.
8 years ago (03-07-2017)
Comment on this business

to add Stein Automotive map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy