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Reviews, get directions and contact details for Stein Automotive

Address: 12200 Shelbyville Rd, Louisville, KY 40243, USA
Phone: (502) 245-3414
State: Kentucky
City: Louisville
Zip Code: 40243


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Never been to Stein before. Just popped in to get a break light replaced. Everyone was super friendly and there was little to no wait. And the best part, I got a break light at no charge. I'll definitely be back. Great customer service!
8 years ago (08-12-2017)
I have been going to Stein for over 15 years and dealing with Ned and his team. Mechanics are thoroughly trained in all makes of cars not just imports. As a reliability engineer, I believe strongly in the value of preventive maintenance and Stein has kept our cars, including an F-150, in top shape. There are some preventive maintenance items such as changing brake fluid that most people won't do and end up with costly repairs that could have been avoided. Ned is very skilled in determining maintenance plans appropriate for your car and the cost is fair. Much more convenient that the dealer and I don't feel pressured ever to purchase services I don't need. Anytime we have had a repair, the issue is diagnosed properly and fixed correctly the first time. In one recent instance, our battery was draining overnight but the battery checked OK. Top mechanic David diagnosed a faulty relay in a matter of minutes and the repair was done quickly. Other shops might have taken longer to find the problem. 100% honest, rides provided to and from the shop, a very clean waiting area and COFFEE. What more could you ask for.
9 years ago (14-10-2016)
Did fantastic work and went ahead and did a checkup
8 years ago (21-10-2017)
They are the absolute worst. They (over) charged me twice for the same issue and didn't resolve the problem. I went to the actual BMW dealership and they took care of it for less. Will NEVER go to them or recommend their services to anyone ever again.
8 years ago (13-07-2017)
High quality service, good customer satisfaction
8 years ago (17-06-2017)
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