Sterling Jewelers Inc

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Address: 375 Ghent Rd, Akron, OH 44333, USA

Phone: (330) 668-5000

Website

State: Ohio

Zip Code: 44333

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Someone tried to fraudulently use my credit at Sterling Jewelers.  After 8 phone calls I still haven't been able to speak to anyone.   One of their call center associates, Kristin Cate was extremely rude.   Absolutely no help.  Try calling their customer service hotline and see what you find out.   Exceptionally poor customer service!!!!  Avoid Sterling Jewelers and Kay!!!

 8 years ago (27-11-2017)

Exceptionally poor customer service. Opened a Kay’s Credit Card account. Made 1 payment on it before they contracted out their credit services to Genesis Financial Services. My account has been set to automatic payments with confirmation emails and screenshots showing the transactions were scheduled. They have yet to bill my checking account after 2 months. I refuse to pay any late fees or take a hit on my credit because of their incompetence. I will never do business with these people again.

 8 years ago (14-11-2017)

EVIL hearted people, Signet doesnt give one single f*** about their employees, and do everything they can to protect the COMPANY NOTHING ELSE such as purposeful obstruction of employees proof of a leads racism, and hatred toward myself. If you work in the basement, there is no windows so you feel trapped and the MRP manager is a stuck up ape. Worst experience of my life working here and wasted time I can never get back on this dispicable company!

 8 years ago (10-09-2017)

Great customer service.

 7 years ago (21-01-2018)

I work there it's great

 8 years ago (08-11-2017)

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