Storesmart Self-Storage

Reviews, get directions and contact details for Storesmart Self-Storage

Address: 112 New Hope Rd, Fayetteville, GA 30214, USA

Phone: (770) 461-6372

Website

State: Georgia

Zip Code: 30214

Update Info

Similar places near

Storage Xxtra 1 miles I attend my Mary Kay meeting in 1 of the suites. Nice room and we feel safe.

SecurCare Self Storage 2 miles Very Friendly, Helpful and knowledgeable of area. Nice Facility, and well maintained....

Two Men and a Truck 2 miles Our movers were fantastic! Very efficient and professional. They got us moved from tw...

U-Haul Neighborhood Dealer 5 miles

U-Haul Moving & Storage of Jonesboro at Flint River Rd

U-Haul Moving & Storage of Jonesboro at Flin... 5 miles The staff is so friendly and helpful. I always feel like I'm talking to a friend when...

Life Storage 5 miles My experience was great I spoke with customer service rep Candice she was very thorou...

Media Kreation Graphic Design, LLC 5 miles

Life Storage 5 miles I originally came because I have always dealt with Uncle Bob's Storage . When I found...

Store Here Self Storage 6 miles Cool spot

Penske Truck Rental 6 miles I can't remember her name, but a very fabulous young woman works here and helped me w...

Store Here Self Storage 6 miles I'm currently renting a unit at this location. I'm just not happy with the service be...

Extra Space Storage 6 miles I found this storage facility using Google. After reading the reviews I decided to gi...

U-Haul Moving & Storage of Riverdale 6 miles Great location and easy access to your storage unit. This place is seldom too crowded...

Neighborhood Self Storage 6 miles It was great she was really nice that lashay! I'm Brittany f

Accession Distribution Training & Staffing 6 miles

Jonesboro Affordable Self Storage 7 miles I did alot of research on prices...found them to be THE BEST...for the money and size...

U-Stor Highway 85 / Riverdale 7 miles U-Stor Self Storage is a great place to stor your personal property away for the thin...

U-Haul Moving & Storage of Jonesboro 7 miles I GAVE THIS PLACE 1 STAR BECAUSE I HAD TO GIVE AT LEAST 1 IN ORDER TO LEAVE A REVIEW....

Reviews

Pros:  They have 24-hour access, online web bill pay, and a fairly simple move-out process.
Cons:  Communication (email, phone, USPS) is horrible, property managers will access your unit if they deem necessary.

I moved in right after Storesmart took over the property and it seemed like they ran a smooth operation.  After returning from an extended trip, I go to the unit and realize that the door color changed and my keys don't work.  The office explained that they needed to change the roll-up door to match the color scheme of the property, even though it meant doing so without my consent.  They claim they sent a letter but I never received it.  After getting a new set of keys, I return to the unit to discover my contents had been haphazardly thrown back into the unit.  The office then explained that the removal operation had been video recorded and that they would contact the company to retrieve the video (I never received the video).

After having my rent raised twice, I got the feeling that this place makes it's money based on encouraging people to move out so new renters can pay the $25 administration fee.

 8 years ago (14-02-2017)

Best storage company I have ever dealt with! Super friendly staff and very clean facility. Highly recommended.

 8 years ago (19-04-2017)

I have been a customer for over 8 years. I have storage. My mother has storage, my grown children have storage here. The customer service is outstanding. Since the new owners have come in, it is professional now. The grounds are being up kept at last and the many things that had fallen into disarray with the old owners are FINALLY being taken care of. 
New working doors, new drainage to prevent water damage AT LAST.
Open great hours. 7 days a week. 
I cannot stress strongly enough how much this property has improved. 
We all comment on how amazing it looks now and we always see the staff working hard to go the extra mile to be helpful and or working around the property. 
"Please  don't be fooled by those leaving bad references, that prob. did not pay their bills, or are trying to run out a new company to the area. 
THIS IS where you want to be. Great prices. Professional staff. Security and managers living on site. Thank goodness they came in when the new management company did. THE ONLY PLACE I REFER FRIENDS AND FAMILY TOO!

      
      
      
 9 years ago (02-11-2016)

The original owner I rented from was terrific. The current owner has changed the rules for cancellation  and gone up on the monthly rate twice in the last 8 months. They were also extremely rude telling me they no longer worked by the "good ol boy rules".   I don't thin the purple doors made any difference in my rental space. I am no living there. I liked them better the way they were. Will never recommend them again.

 9 years ago (31-10-2016)

Wow, what a waste of time.  We had been with the previous owners for years, and now no longer. Terrible customer service, bad record keeping, and the worst customer experience ever.  You are better off choosing another service.

 9 years ago (14-10-2016)

Comment on this business

Map, Satellite View
Street View

to add Storesmart Self-Storage map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=storesmart-self-storage&id=592681&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/storesmart-self-storage-i592681.html" target="_blank" title="Storesmart Self-Storage">Storesmart Self-Storage</a></p>

Reviews, get directions and contact details for Storesmart Self-Storage

Find nearby businesses, restaurants and hotels

We use cookies