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Sun & Ski

  1. Clear Lake
  2. Texas City Bicycle Store

Reviews, get directions and contact details for Sun & Ski

About

The Official Outfitter Of Wish You Were Here.™ Your outdoor lifestyle gear, apparel, footwear, accessories & patio furniture destination.

Story

Sun & Ski Facebook Fan Page Rules:
We welcome your comments, praise, criticism and concerns. By accessing this Facebook page, you agree to comply with Facebook’s Terms and Conditions, its Statement of Rights and Responsibilities, and our Facebook Fan Page Rules.

Commenting
We welcome your comments. Please keep them civil and to the point. Spam, obscene, profane, abusive and inflammatory political, religious, sexual and racial statements will be deleted. Additionally, excessive off-topic comments on multiple posts or the same post that are perceived to be bullying will be removed.

No Attacks
We will remove posts that do not show proper consideration for others’ privacy, attack others or our employees individually, or are considered likely to offend or provoke others. You may not agree with each other or us, and, you can say so, but please be civil.

No Profanity
We will not tolerate swearing, threats, vulgarity, and offensive or inappropriate language.

No Advertising or Spam
If you have something to sell, want to provide services, solicit funds, or are looking for a job, please keep it on your own Facebook page. "Spam," whether to advertise or simply repeat any message multiple times on our Facebook wall, is prohibited.

Intellectual Property
Before sharing content on Facebook, it is your responsibility to be sure you have the right to do so. We ask that you respect copyrights, trademarks and other legal rights. Use of Sun & Ski’s word marks, service marks, trademarks, logos, taglines or any other such intellectual property is strictly forbidden.

Removing Posts
We reserve the right to monitor all posts and may remove a post at any time for any reason. If we remove your post, we'll attempt to notify you and explain why. Users who violate these rules or otherwise abuse this forum may be blocked.

Customer Service
If you have a customer service issue, please contact our Customer Service team at 1-866-786-3869. They are available 7 days a week from 8:30 a.m. - 9 p.m. CST Monday – Thursday, 8:30 a.m. – 6 p.m. CST Friday, 10 a.m. – 6 p.m. Saturday and Sunday. You can also email them at [email protected].

Address: 1355 Bay Area Blvd, Webster, TX 77598, USA
Phone: (281) 823-5154
moc.iksdnanus@80erots
State: Texas
Zip Code: 77598


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Reviews
Bought 2 bikes on Friday! Going back Sunday to buy 2 more. Why you ask? Customer service! Went to Sun and Ski and was thinking about a couple of cruisers. Decided to think so we went to a few other shops. One shop we waited 15 min with no help. The other shop just complained about its customers and the other shop should have been closed. Came back Friday evening and Troy hooked us up! I will come back for one reason. Friendly staff and knowledgeable and helpful staff. A dang smile makes a difference. Thanks Sun and Ski for staying Sunny my Friends!! And a big thank you to the manager and staff that helped us when we first walked in. Stay great my friends!!
8 years ago (23-07-2017)
Great store with even more great owners, friendly, helpful everything you need. Many thanks to the woman of the house, just love her ... Greetz from Belgium
8 years ago (01-07-2017)
Matt in the bike department was very helpful! I purchased a child carrier for the back of my bike and I didn't find out until later that my bike does not have the standard bolts for installing a child carrier. Instead of just refunding my money and turning me away Matt was able to use a different bracket to not only install the carrier but he took the time to make sure it was secure and safe! I am very grateful that he went above and beyond to help me out! And my daughter loves her carrier!
9 years ago (30-01-2017)
Dropped my bike off on Saturday May 27th and told my bike would be ready by the 31st. I asked for them to look over my bike and perform whatever came with my pre purchased KIP plan (they had my account pulled up). I specifically asked them to inspect the handlebars and broken brake line, both major safety items that caused a pretty big fall on my prior ride. Received a call on the 31st informing me my bike was ready for pickup, upon receiving the call I asked the associate if everything I requested had been completed, he notified me that it indeed had been and the bike was ready for pick up. When I arrived at the store on June 2nd I stopped by and requested my bike, they walked the bike to the front counter and proceeded to attempt to charge me 50$ for a basic tune up. Basic tune up as noted by the coordinator Tom is a multiple point safety inspection, tightening of handlebars, lubricating chain and inspecting brakes. I inspected the bicycle as it looked untouched and upon inspection first item I found was the handlebars were still completely loose as I was able to move them with 2 fingers, the brake line issue I mentioned to the associate had not been addressed, the chain had indeed not been lubricated and the rest of the bicycle looked untouched! I asked the associate Tom for an explanation and he had none, he informed me he didn't know much about bikes and didn't know the mechanics name but it "looked" like his name was Rick. He then informed me he would get it looked over again and this time it would be a thorough look over. As I saw pricing on the receipt I asked what it was for he informed me it was for a basic tune up. I paid for a 3yr KIP plan that I was told would cover this. I was outraged and Tom seemed to pay little mind to this fact. I asked for my bike and told them I would take it elsewhere. This was a huge lack of communication between the repair shop and associates working there. Had I not been diligent they would have charged me 55$ for a tune up that I did NOT request AND had not been performed. I could have been injured on my ride that I WAS planning tomorrow that I will no longer be able to attend because I will have to take my bicycle elsewhere to have checked out. I will surely remember this experience and lack of customer service in choosing my next bicycle, I will ensure I am no longer purchasing from Sun and Ski sports.
8 years ago (03-06-2017)
I went in for a school bag. (Im starting my term.) They TRIED to arrest me because i threw up in their store (i threw up in the bathroom) Horrible expierience. I went to Academy instead. Less drama.
8 years ago (21-04-2017)
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