T-Mobile

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Address: 1700 W International Speedway Blvd #308, Daytona Beach, FL 32114, USA

Phone: (386) 238-6408

Website

State: Florida

Zip Code: 32114

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Reviews

Went in on a Sunday afternoon to get the Samsung Galaxy 8. I purchased two phones and had to have all the data transferred over from the old phones.  This was at 5 and the store closes at 6.  We walked in and were greeted by the manager, Gina. Chris W was helping us and he was really informative and patient with us (we had a lot of questions and a lot of data). It 's really nice to go into a store and have quality customer service from someone that knows the product, what they are doing, and doesn't mind staying after closing time on a Sunday to make sure the job is done and customer is satisfied.  The rest of the team were very friendly and helpful as well. Will definitely be back and suggest this T-Mobile location.

 8 years ago (23-05-2017)

I went to another T-mobile store in Daytona and left after an hour and was told my email problem was not resolvable. I went to the Volushia mall store and though it took 40 min, Lawrence who was professional ,very nice and patient. He persisted and resolved the problem successfully. Great service!

 8 years ago (14-05-2017)

The salesman took advantage of the fact that I had two impatient toddlers and charged me a $90 item that he told me was free as well as added a support charge when setting up my phone that he did not tell me he would be doing. I thought I would only owe about $150 on a new iPhone 7 I bought but now I owe more because he added these things that he lied about. I tried to call a manager several times but could not reach him.

 8 years ago (10-08-2017)

The employees there did not give me the full detail of my plan and on what they added to my account. Don't get me wrong I love T-Mobile service but they are doing too much for commission

 8 years ago (21-07-2017)

Oh my goodness am I one very happy T-Mobile customer.  I called this store and was lucky to get Glenn, the manager.  I told him my guy is on the way to you with a brand new iphone 6S+ & LG tablet that just arrived by UPS and needs to be initialized FAST.  We ported him over from Sprint and they transferred all data from his old to new phone.  My guy was hesitant to switch, but I'm such a huge TM fan, he gave in to me.  Glenn and the crew not only took care of him at the end of the evening, in record time, but when he FaceTimed me in the car he flashed his megawatt smile.  I have one happy new TM customer to add to the many.  I highly recommend the Volusia Mall store.  They went way out of their way to take care of my skeptic, who happens to have to catch a plane in only 6 hours.  Way to go Glenn!!!   You made my day.  I owe you, big time!

 8 years ago (01-02-2017)

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