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T-Mobile

  1. California
  2. Casa De Oro-Mount Helix Electronics Store

Reviews, get directions and contact details for T-Mobile

Address: 5454 Grossmont Center Dr Suite B, La Mesa, CA 91942, USA
Phone: (619) 466-2501
State: California
Zip Code: 91942


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Reviews
Went in on Thurs this week to take advantage of the current iPhone 7 promotion. Was immediately greeted by salesperson Derrick, who was very upbeat and professional, and made my iPhone upgrade a seamless and simple experience, and in a quick length of time. Outstanding customer service from Derrick, who was efficiently helping multiple guests at once. Kudos to the whole La Mesa TMobile team; I'm happy to remain a loyal customer.
8 years ago (06-08-2017)
T Mobile has been doing a great a Great job customer service prices aregreat too.
8 years ago (19-09-2017)
T mobile steal money from people because you have to check your account
8 years ago (24-10-2017)
The CSR told me I need to fix my phone before Jumping it because he couldnt do it claiming that they can only do it only for non preorder upgrades. Maybe he couldnt do it through their in store system or perhaps he didnt know how. He didnt suggest alternatives such as upgrading online. He suggested I mail my phone to get repaired and get it back before the preorder deal expires. 5 days to expire.. Low and behold I was able to do it online through mytmobile without a hiccup and without having to repair my phone first, having to be without it, and get it back before the preorder deal on the s8 expired. Also he forgot to hand be back my ID and left it in the scanner. Atleast he was polite I guess.
8 years ago (18-04-2017)
Went in to add two new lines and start service on a pair of new phones. One of the phones was for an 85 year old lady switching over from a land line. John C. did the set-up and got both phones up and running. I explained to John that it would be a challenge for the 85 year old and he custom set the home screen with the 5 important phone contacts and made them speed dial direct without having to bring up a contact and call. This made it very easy to use the phone. I don't think it would have worked without it. These phones can be a bit of a challenge for some! I have never written any type of review, positive or negative. John deserves a big THANK YOU for the service above and beyond.
9 years ago (14-07-2016)
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