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Reviews, get directions and contact details for Tel-A-Car of NY

Address: 3055 Vernon Blvd, Astoria, NY 11102, USA
Phone: (718) 956-9500
State: New York
Zip Code: 11102


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Reviews
We run large-scale conventions where we fly guests in from all over the globe. We hired Telecar to pick up our guest from the airport. Telecar managed to screw up every single pre-arranged ride. In just one scenario, they left an 84 year old guest of ours at the airport, never contacting us or her assistant. In addition, they are still charging us for rides they never showed up for, despite the fact that our stranded guests had to make other arrangements. With each emergency of guests not being picked up, our calls were lost in a rabbit hole of being transferred from one person who didn't care to someone else who cared even less. Each call was approximately an hour long with no recourse or response. Telecar's employees are unapologetic, unsympathetic, and unhelpful. They offer the absolute worst customer service. They will waste your time for days on end and charge you for everything they do wrong.
9 years ago (18-04-2016)
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