The North Face

Reviews, get directions and contact details for The North Face

Address: 2101 Broadway, New York, NY 10023, USA

Phone: (212) 362-6259

Website

State: New York

City: New York

Zip Code: 10023

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

Similar places near

Barneys New York, Broadway 195 meter This location is closed permanently.

Apple Upper West Side 537 meter Apple is changing and not in a good way! Competitive advantage was quality of service...

The Juilliard Store 663 meter Juilliard School of Music means for me and my son everything. The best School in the ...

Patagonia Upper West Side 686 meter This store has a great selection of Patagonia products with very helpful and knowledg...

Met Opera Shop 798 meter A fantastic gift shop. Something for everyone - even toys for the kiddos.

Barneys New York, Madison 1 miles Great shopping experience. They carry a lot of brands, not only those universally kn...

Apple Fifth Avenue 1 miles One of the most popular and busiest store around here, staff is very helpful and knew...

Guggenheim Museum Store 1 miles Very intersting and awesome architecture! You can a lot of good art.

Suitsupply New York Madison Avenue 1 miles Reasonable prices for suits, but the store has poorly lit fitting rooms and is not ac...

Henri Bendel 1 miles Best Bendel store in the bunch. There really is no comparison. The one in King of Pru...

MoMA Design Store 1 miles One of my favorite stores to browse for gifts and nifty tools around the house. The s...

NikeTown New York 1 miles It makes no sense how cool these stores are. Just like the Soho location, it’s easy t...

Microsoft Store - Fifth Avenue 1 miles Wow. The experience I had at this location goes above and beyond anything I’ve ever e...

Argosy Book Store 1 miles Very cool eclectic bookstore covering wealth of topics. Out of print books and immens...

American Girl Place New York 1 miles This may be most little girls dream come true. We went just after Christmas so I am ...

Cancer Care Thrift Shop 1 miles I was dropping off donations and the people who worked there were quite rude. They we...

Bloomingdale's 1 miles An excellent department store. Located slighted away from the shopping areas of 5th A...

Anthropologie 1 miles One of my favorite Anthropolgie stores as they have the best selection of everything....

Reviews

Store managers and sales staff used to be very good at this store. I knew all the managers there and they were great people.   Recently iI went there to use my gift card and I found new manager there by the name Ken Rodriguez who was very rude unprofessional and he refused to redeem my gift card.  Now NF sends only email gift cards no more physical plastic card like it was years ago. Basically you get in your email a number and pin.  
 I asked him where is all other managers and he said they all gone and now he is the rude boss of all bosses there.  I asked him to spell his name clearly and he refused it.  His hand writing was so sloppy that I could not understand what he wrote.  Then his salesman told me his name Rodriguez the manager, who was very unkind and made me feel like I had to leave from that store.  I used to come there for 15 years, there were great managers and salesman.  Now there is animals working there who barks at you like you are an animal too..  Bad managers ruins NF reputation and quality customer service.     If you ever go to this store try to avoid this rude spanish looking manger by the name Ken Rodriguez.

 7 years ago (08-02-2018)

Nice store. We usually shop here for North Face jackets and accessories. Helpful staff.

 7 years ago (21-01-2018)

I have a North Face jacket. The inside lining began flaking off. I took it in and they were happy to fix it for me. I'm waiting on the replacement.

 7 years ago (05-01-2018)

I just wanted a nice looking coat that keeps you warm. That was it. I always loved that brand. And somehow left this store with my head spinning. I picked 2 coats that i liked and asked different people who worked there which was warmer... Kept getting differing opinions and weird info on what makes a coat warm. Would recommend they create an index for each coat and it simply provide a scale of warmth...
Also recommend providing education to the sales teams so they don't make up random facts to sell coats. They should be saying the same story...

 8 years ago (19-02-2017)

Good customer service, great selection of outerwear.

 8 years ago (28-12-2017)

Comment on this business

Map, Satellite View
Street View

to add The North Face map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=the-north-face&id=76923&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/the-north-face-i76923.html" target="_blank" title="The North Face">The North Face</a></p>

Reviews, get directions and contact details for The North Face

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies