The RoomPlace

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The Official Facebook page The RoomPlace Joliet

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The RoomPlace Joliet. We Make Furniture Buying Easy! For those who don't know us, The RoomPlace is all about making furniture buying easy. We start by having a bi-lingual sales team to answer any of your questions. Our showrooms feature completely furnished, coordinated rooms created by the company's team of experienced designers. The RoomPlace concept allows you to experience a total-room concept and select the perfect design that meets your individual tastes and needs. At The RoomPlace you save on every piece of furniture you buy and save even more when you buy a complete room. The RoomPlace also offers many flexible payment options including The RoomPlace Credit Card, third party financing and layaway. Customers who choose The RoomPlace also enjoy immediate delivery. Visit us at any of our 20 conveniently located showrooms throughout Illinois and Indiana, and find out how easily and inexpensively you can furnish your entire home.

Address: 2724 Plainfield Rd, Joliet, IL 60435, USA

Phone: (815) 609-6000

Website

State: Illinois

City: Joliet

Zip Code: 60435

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

We had started of by going to the one in Bloomingdale I believe. That's where we met the store manager Mike. We moved the service that he gave us so once we found out he had moved to this location we headed that way. Sales representative are nice and aren't pushing you to buy things.

 7 years ago (23-02-2018)

My daughter boughta sectional from the room place it was the worst purchase she ever made. The pieces did not match up the console had the cheapest and out of date hardware, cup holders were loose staples coming out of the furniture some parts were not even stapled at all. Then they refused to take it back.Even though she complained on date of delivery that she was not satisfied with the purchase. She switched the two ends they are SUPPOSED to connect with metal brackets those are loose 1 section is mismatched the back is CLEARLY 2" higher than the rest of the set and the seat is 2 inches lower. The ottoman does not fit in between the set the answer to that is buy another section. She has asked for a refund and these people absolutely refuse to refund her they told her if she isn't happy they will exchange the item but she HAS TO spend the same amount or more! So we filed a report with the Illinois States Attorney Consumer Protection Division.

 7 years ago (28-01-2018)

Screwed up a simple TV stand order. Not once, but picked up the wrong piece and delivered the SAME wrong piece and would do nothing to compensate us for THEIR errors.

 7 years ago (02-12-2017)

NEVER purchasing furniture from here again! We had a kitchen table put on layaway and obviously made payments on it until we moved into our home and all of a sudden it was on back order for 2 months! How is that possible when its on layaway? Then the manager wouldn't even give a discount or free delivery for the long inconvenience. Will be shopping elsewhere from now on

 7 years ago (10-12-2017)

This place is totally unprofessional. I received my sofa set on time but the problem is the sofa makes a creaking sound as if the wood is not structurally sound. I immediately called customer service which inturn sent out a technician. The technician didn't find anything broken but stated that the sofa frame was weak and that he could not do anything about it unless it was broken. He proceeded to tell me I can complain to the office after they received his report to request a replacement. I called customer service and they told me that since it wasn't broken that I'm stuck with it and they would not do anything about it. So screw the hard working middle class with furniture that they won't stand behind. If anyone reads that's please trust me and go elsewhere. I wouldn't recommend them to anyone not even an enemy.

 7 years ago (17-07-2017)

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