The UPS Store

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We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

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The UPS Store Eastpointe offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Just North Of 9 Mile, On The West Side Of Gratiot, Directly Across From Eastpointe City Hall.

Address: 23205 Gratiot Ave, Eastpointe, MI 48021, USA

Phone: (586) 779-5240

Website

moc.erotsspueht@8961erots

State: Michigan

Zip Code: 48021

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Reviews

Shipped our children their Christmas gifts on 12/19/17. Man behind counter asked me for their address in TN. I gave him a photo of the correct address to enter. He inadvertently entered 114 instead of 1114.

I was told I should have called this Eastpointe store when the package was lost. I did call and the phone lines were down. In fact, I called when I was face-to-face with the woman in the store on Monday. I had to "prove" the phone lines were down. I spent hours on the phone with dozens of UPS reps trying to locate my package. 

The gift did not arrive until Dec 29th. According to UPS store this became my fault for not verifying correct address. They refused to compensate me for the $50 it took to ship this box. 

Once again, it would be nice for corporate America to stand behind a customer once in a while. Never will I go back into this store.

 8 years ago (02-01-2018)

Charged me a $1 for a piece of tape. I don't give a poo poo about the dollar. I use UPS for everything all over the U.S. and this location is the only one to charge for tape and it has many poor reviews. The other locations make so much more money via better customer service that they don't need to pimp tape. They can keep my buck and their crappy performance too.

 8 years ago (08-01-2018)

Convenient location but if they lose your package they taken no responsibility they claim to assist you but never follow up 2 times I gave Becky the manager my number for a package they lost. Never received a call back no apology and no accountability. I will not renew and will drive to Grosse Pointe UPS store for a PO box.. their hours are longer on the weekends anyway bonus for me...

 8 years ago (14-11-2017)

Literally the best UPS location I've ever been to! I was in and out in less than 3 minutes.

 8 years ago (27-10-2017)

Clean store, very nice staff, fast service!

 8 years ago (13-09-2017)

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