The UPS Store

Reviews, get directions and contact details for The UPS Store

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We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

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The UPS Store Oakland offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Next Door To Starbucks.

Address: 4096 Piedmont Ave, Oakland, CA 94611, USA

Phone: (510) 923-0550

Website

moc.erotsspueht@0723erots

State: California

City: Oakland

Zip Code: 94611

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 4:30 PM
Sunday: Closed

Update Info

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Reviews

The very worst customer experience I have ever had.
I would not recommend this to store or their services to anyone for any reason. 
It is just not a smart use of good time or money.

 8 years ago (22-01-2018)

Who owns this place?   UPS needs to strip them of their franchise for using policies selectively.  

I ordered a package to be Quick Shipped - delivery scheduled for 9/28/17.  When I was in possession of the slip that came in the mailbox...they said that Caroline picked up the package.  She is not authorized to pick up mail for Acme Anything.  In fact,  her name should not be on the PO Box.  Caroline knows she is not an Acme employee, but she still uses the woman who is the "manager" hung up on me when she called the office to verify if I worked here.  

I am taking this to the corporate level.  This is a business address and she is threatening to not do business with us based on their incompetence in upholding their policies.  

UPDATED REVIEW - QUESTIONABLE OWNERSHIP? 

Staff was extremely rude and uncooperative when I tried to pick up a package for the company I work for.  Friday, 11/18 was my 3rd attempt to pick up the package that was scheduled to be delivered on Sept. 28th.  I offered  for them to copy my id and plenty of details...they refused.  Their antics wasted my time and money.

Just now, they called and hung up on me when I answered the phone???  Unprofessional and lacking in customer service.  

Also...they are VERY SLOW when it comes to delivering mail into mailboxes each day.  A PO Box from the Post Office is definitely a better option.

 8 years ago (27-11-2017)

I've been going to this UPS store for over 8 years and always found them to be pretty friendly. I rarely have to wait and usually am in and out in a few minutes.

 8 years ago (24-01-2018)

Very helpful staff and Laura in particular was amazing. I got to the store late and needed a bunch of moving materials and she stayed late to help me get organized. In the past I have  gotten Passport photos and sent packages and in every interaction the staff has gone out of their way to help!

 8 years ago (03-05-2017)

Unprofessional! Wrong operation hours people trying to get in at 8am when they open later then that even in there on website it shows 8am. I ask the manager about it and he failed to take responsibility of there error blaming everybody else and had the nerves to try to argue with me! Really??

 8 years ago (17-01-2018)

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