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The Woodhouse Day Spa - San Antonio - Quarry

  1. Alamo Heights
  2. Texas Spa

Reviews, get directions and contact details for The Woodhouse Day Spa - San Antonio - Quarry

Address: 255 E Basse Rd, San Antonio, TX 78209, USA
Phone: (210) 822-8800
State: Texas
City: San Antonio
Zip Code: 78209


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info
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Reviews
I called the day before to schedule a next day pedicure for my sister and I. I let the front office lady know it would be our first time there. We were really looking forward to some pampering in preparation for her wedding next week. I was disappointed with the lady that works in the front of the spa. She promptly checked us in and told us to go upstairs to be helped. There was a line of women checking out and booking appointments so we were ignored for least five minutes. My sister finally walked down the hall herself and found the two women who were waiting for us. We had no idea we were supposed to find and wait in the tea room to be called. We let our pedicurist know it was our first visit and they just said ok. Our pedicures were good but there were no massage chairs and they were very basic for $65. There were no mud masks or scrubs but the warm herbal neck wrap and agave leg/foot massage was wonderful. And they really did a great job at getting our feet baby soft. I don’t feel it was worth the money for the service offered although I still tipped 20%. We weren’t even offered water when we sat down. On completion of our pedicure my sisters pedicurist asked if we would like to enjoy a cup of tea and we really enjoyed the cinnamon tea very much. When we left the front office lady didn’t even thank us for coming much less mutter a word to us! I was looking forward to a more upscale experience and am not sure that I would get another pedicure here again. I am hoping based on other reviews to try a facial or body treatment in the future and that maybe today was just an off day for them? I think it would serve them better to flag accounts of new customers so staff could explain how things work. I would have appreciated the receptionist letting us know to arrive 15-30 min early to enjoy the tea before our pedicures started. Additionally, the description in the pedicures should explain in more detail that this is just a basic pedicure with no scrub or mask involved. Still undecided if we will return again.
8 years ago (25-02-2018)
Pedicure was Great!!! Massage on the feet & legs were the BEST!!!! The rest was great too. I love Woodhouse too. Becky was the one that did my pedicure & had her last time too. I had a 80 min massage with Valari & it was good.
9 years ago (03-09-2017)
Everything about the services here is basic but a gorgeous designed spa. They charge you extreme amount and a basic facial is treated like 30 facial. The spa misses the concept that their basic facial should go above and beyond if they want to claim to be a high end spa with high end prices. I complained and all they did was offer me to pay again excessive price. I'd rather go to another spa who values proper skincare at no matter the level of facial. Very disappointing
9 years ago (07-05-2017)
Everything about it was basic. The lady who gave me a pedicure was lovely, but the pedicure was plain. The ceiling above the nail area is covered in dust, which makes it very difficult to relax. Way too expensive for such an average experience. Save your money.
9 years ago (24-04-2017)
Very disappointed. I've been coming to Woodhouse Day Spa for many years and have never had a bad experience until now. I was unable to book the neck, back and shoulder massage online so I had to call. I scheduled that and the lavender scalp massage. However, that's not what I received. And when I called and asked about it, they said I scheduled a lavender Swedish massage, which I would never do. I don't know if the woman who booked my appointment entered it in wrong, but I did not get what I paid and asked for. Along with this, it was a very generic massage, and I honestly could not wait for it to end. When I talked to the manager about maybe somehow them fixing this issue, it more seemed as if I misspoke and booked the wrong thing. Very disappointed. Very very disappointed.
11 years ago (14-01-2016)
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