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Reviews, get directions and contact details for Thrifty Car Rental

Address: 3201 W Airport Way, Boise, ID 83705, USA
Phone: (877) 283-0898
State: Idaho
City: Boise
Zip Code: 83705


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM

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Reviews
I was very concerned with renting from here based on bad reviews, but I had nothing but a great experience. There was a new girl at the check-in that was nice and quick at her work. I got a Tahoe that seemed fully equipped with cool features that I played with all 4 days. The price was Way under other carriers, and the return was quick and simple with no hang ups. Perhaps they've turned a new leaf... Go job Thrifty
7 years ago (19-01-2018)
We supposedly rented a Jeep but upon arrival at Boise Airport we were assigned a Nissan Rogue. Vehicle was missing several floor mats. It got excellent gas mileage considering we were driving up/down mountain roads and carrying 4 adults. We had the windshield get struck by a rock thrown up by a gravel truck. When we returned the vehicle we were told we had to pay $150 for the windshield as the resulting chip "was larger than a quarter" by Eric Lewis at the turn in booth. I asked him if he had a quarter so we could insure the chip was larger than a quarter. None of us had a quarter and our plane was leaving so we had to put the claim on our credit card. We have been communicating with the AmEx company as we used that card to reserve and rent the vehicle. We would be reimbursed for the $150.00 if Thrifty would answer them and provide them with the requested documents. This has been going on for two months and Thrifty still has not responded. I would not recommend this rental service to anyone.
7 years ago (24-10-2017)
Thrifty at Boise airport is a fraud. I wanted a standard for my trip and reserved one. At checkout time, Danielle at the counter told me they don't have what is advertised on their Web site (Toyota Corolla), so I was left without a choice but to get an upgrade. The upgrade was a Toyota Avalon that sucked ass with the cruise control working randomly and the heat controls working while changing the audio volume. Upon return I was billed a late fee, even though I returned the car 30 minutes early on the third day. Horrible experience overall. These people are fundamentally immoral and scamming folks.
7 years ago (25-11-2017)
Not even one star. Pretty much same as the other reviews. I don't have a credit card, I booked with my debit card. They sure don't have a problem charging that debit card to book though! I was told that I could rent the car only if I was flying out of boise. What? I live here and was heading out of town for my daughter's softball tournament. Also told I used a third party to book. No I did not. What is this? Do they just naturally tell people that? On top of that both people I spoke with were very rude. Extremely! Thrifty you are seriously running some shady business! I'm appalled. I also plan to make sure EVERYONE I KNOW KNOWS ABOUT THIS EXPERIENCE. Unbelievable .
8 years ago (14-07-2017)
Rented a car last weekend via Travelocity. 14 dollars a day for a compact. Showed up and they gave me a Nissan Altima mid size. Took my credit card info and driver's license. Let me know they charge a deposit of $350 that gets taken off once the car is return. Asked if I wanted to pay for a full tank which I did (big mistake). Car was clean and washed when I picked it up. Drove from Boise to Twin Falls (127 miles one way) and back with very little driving in Twin. Car got great gas mileage and used less than a half a tank of gas for about 265 miles so I should have just filled it up myself when I got back. Turn in was easy and the charge of credit card was correct. So would I rent again from them? Yes, I would.
7 years ago (01-11-2017)
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