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Tisol Pet Nutrition & Supply Stores

  1. Kitsilano
  2. Vancouver Pet Store

Reviews, get directions and contact details for Tisol Pet Nutrition & Supply Stores

Address: 2738 Arbutus St, Vancouver, BC V6K 3A9, Canada
Phone: (604) 730-1768
State: British Columbia
Zip Code: V6K 3A9


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Reviews
Ecellent and knowledgeable, helpful, staff. This is a great pet food and pet toys, and accessories ,store. They have a good selection and I am always impressed by the staff. I highly recommend them.
8 years ago (16-11-2017)
Helpful staff and good quality dog food. Dislike that they’re constantly changing their orders, so if you find for example great toothpaste that your dog likes, you might not be able to buy it again
8 years ago (11-10-2017)
Awesome place, they know my pet Jazzy and always have a treat for her right away. I hear they're opening a pet wash station this week. I'm really looking forward to this station, Jazz is now smelling a lil funky from her frequent ocean dips with extra seaweed 😅... I shall update this review once I try the washing station. Everything else is great, wide selection of high quality treats and cool trendy leashes 👌 Update: Pet wash station is now officially open and it's freaking awesome!!! It's only 10 bucks, towels and shampoo are complimentary, they also have a blow drier and free treats. Jazzy left the store smelling like pineapple margarita and with a gift bag filled with delicious doggie treats. Come check it out!
8 years ago (13-08-2017)
One star is already too generous. So happy I rarely shop there anymore. Used to shop there for many years before PetValu acquired them. Now it's owned by an American company. Minimal customer service from majority of staff. They don't seem to care too much about the animals. You can tell they're so distant from their customers. Nothing genuine from what came out from their mouths. Tonight, I reluctantly stopped by for a couple cans of First Mate chicken for my two kitties because it was literally a 3 minutes walk and I ran out for their dinner. I was exhausted from work the past month and so when this greenheaded girl asked me how I was, I told her I was very tired and almodt fell asleep. She, with a bossy voice, said, " It's only Thursday today, you have a long week to go still." Did I need her comment or did I need her as a matter of fact tell me so remarks? ABSOLUTELY NOT! Most of the old team was gone and they were good people. I miss them. My thinking is, if you don't have anything nice to say to people, don't speak and keep quiet. . It will do the rest of the world a big favor.
8 years ago (13-10-2017)
I have been a client of tisol for 15y, I used to love going there with my 2 dogs and because I also have 2 cats I spent an average of $150 there every month. Since they were bought by the big American company, the staff are way less friendly and unhelpful . I went today to buy dog food and wanted to compare few brands. There are no price tags on any of their products. Or on the shelves. When I complained, I was told to bring each bag I was interested in to the cashier to check the price! Really!!? I was looking at maybe 6 or 7 different brands and 30 lbs bags, i wanted to change food for my dogs. I appreciate you are renovating, but what about having prices displayed for your products! Renovating is a poor excuse for not doing so. I live down the street but I am going to take my business somewhere else from now on.
8 years ago (09-07-2017)
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