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Reviews, get directions and contact details for Toyota of Lompoc

About

Contact your internet team @805-736-1295

Story

MISSION STATEMENT

To consistently exceed the expectations of our customers & associates so that Toyota of Lompoc is recognized as the dealership and employer of choice on the central coast.

CORE VALUES

ENERGY & ENTHUSIASM

We will create a positive environment that produces energy & enthusiasm throughout the dealership. The energy & enthusiasm will be obvious and contagious to everyone that enters the dealership (i.e., customers & associates).

ACCOUNTABILITY

We respect Accountability and understand that it makes all of us better. We commit to holding ourselves and each other accountable. This discipline applies to behavioral and performance expectations.

SERVANT MINDSET

We believe in the concept of being a servant in both our business and personal lives. We commit to applying a servant’s mindset to our co-workers, those we manage and our customers.

INTEGRITY

We always do what is right, not what is easy, cheap, popular or convenient and we do so without excuse, regardless of the cost and regardless if anyone is watching. We have zero tolerance for lack of Integrity on our Team and will hold each other accountable without exception.

EARN & DESERVE

We believe that, in business and life, we are entitled to what we earn and deserve as opposed to feeling that others “owe” us. We understand what is expected of us and that we are evaluated based on the results we produce and how we produce them.

SENSE OF URGENCY

A Sense of Urgency means that we serve one another and customers quickly and find reasons to do things NOW, rather than to delay, debate or procrastinate.

TEAMWORK

The good of the Team comes before the personal comfort or agenda of any individual Team member. Our various departments and associates are all part of the same Team and we commit to working together through cooperation and synergy to promote a successful working environment that leverages all of our strengths.

Impressum

Making a Difference
#MakingADifferenceTOL

Address: 203 E Ocean Ave, Lompoc, CA 93436, USA
Phone: (805) 736-1295
moc.copmolfoatoyot@yoreld
State: California
Zip Code: 93436


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Reviews
My parents purchased their 2016 Tacoma from Toyota of Santa Barbara. The TRAC, check engine and airbag light came on. The Tacoma was still under warranty with less than 2000 miles. They took it to Toyota of Lompoc hoping to get it diagnosed. They refused to diagnose the vehicle and suggested that they take it back to Toyota of Santa Barbara where they made the purchase. I made a second attempt to reach out to Toyota of Lompoc to ask why they refused to diagnose the car. I spoke to their receptionist and explained the situation. I asked why they are not honoring Toyota's warranty on this car? She put me on hold for a few minutes. The next person I spoke with was male and he didn't want to talk with me. He took down my phone number and did not return my call. I waited two days and ended up taking the car back to Toyota of Santa Barbara to diagnosed the issues. My family and I purchased 3 cars from this dealership in the past. We've serviced our cars here many times before and the service was always good. Not sure what's going on.
8 years ago (21-04-2017)
Now that this business is under new ownership, the difference in quality and customer service is night and day. I was immediately greeted by an employee They welcomed me to Toyota of lompoc and asked me if I was looking for anybody. I told them I was just here for service and the employee directed me to the service department (I already knew where it was but the thought counts.) They offered me coffee and snacks inside, which is completely remodeled, while I waited. My son was with me and they showed him a giant touch screen computer that he could play on while we were waiting so he was stoked. All in all a great experience. I will probably be in the market soon so this will be my first stop!
9 years ago (17-02-2017)
Just purchased a new Toyota for our daughter. Excellent service and management. We will be coming back soon to buy a Truck
8 years ago (11-05-2017)
The new ownership and new management have really changed the place for the better! Friendly staff and an easy buying experience!
8 years ago (13-03-2017)
Very Helpfull Staff. They"ll get you into the vehicle that's right for you.
8 years ago (07-03-2017)
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