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Trek Bicycle Store

  1. Hedrick Acres
  2. Arizona Bicycle Store
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Trek Bicycle Store
Address: 1800 E Fort Lowell Rd #100, Tucson, AZ 85719, USA
Phone: (520) 398-5597
State: Arizona
City: Tucson
Zip Code: 85719


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
Great store! Exceptional customer service! Brendon was super friendly. He patiently helped me I try out different models over several visits to the store, including some which he took the pains to fetch from the other store over in Oro Valley. In the end, I was very pleased to make an educated choice. Here's the best part of my experience with the store though. The bike I chose was not in stock and we had to preorder. It turned out that a color other than the color that I wanted was becoming available way sooner. So, I decided to switch my choice of color just to have the bike delivered earlier even though I really liked the other color. The bike arrives, Brendon calls me up that the bike is ready for pick up, I go to the store, and BAM, I find there the color I had originally ordered!! Lucky me, apparently somehow one piece in that color became available. But still I salute Brendon for remembering how much I really liked that color and to have quickly grabbed that piece as soon as he came to know of its unexpected availability at the warehouse. I can't think of better customer service and satisfaction that this. Really happy I bought my bike here.
7 years ago (16-12-2017)
I highly recommend this Trek store. I brought them a couple of 700c x 23 tires (Vittoria Rubino Pro Endurance G+) to mount on a set of trek matrix wheels that were extremely difficult (I spent hours). One of the gentlemen there, Dee, politely wrangled the stubborn tires on the wheels in about 1.5 minutes each. My friend and I were astounded how professional he was and how fast he got them mounted. He even charged me a lower price than quoted on the phone (found out it was due to me removing the tires and testing the tubes before installation.) Top it all off with a complimentary presta valve cover (that I happened to be missing from one of the tubes), and you have a winning experience from certainly one of the best bike shops around. Trek has some of the best customer service around; Dee, at this Fort Lowell location, did not disappoint. Awesome, flawless experience. Thanks!
8 years ago (25-08-2017)
Dee and all the rest of the crew are the best, that is why we keep coming back with them, 4th Trek bicycle we get there.
7 years ago (08-12-2017)
This is a very bike shop. Things have really changed recently. Previously I had purchased 3 bikes there and was always been treated well. The store manager Ron was especially helpful. He is now gone, and the staff are not riders. They know not what they sell. They are rude and unhelpful. Go elsewhere. Trust me.
8 years ago (17-06-2017)
In Tucson mountain biking and escaping the Canadian winter. Took my bike into get fixed at Trek Tucson -- 1x derailleur was playing up. Dee in the shop got on it right away and was quick to assess and fix it. He replaced the cable. Could not have asked for better service. Great mechanic's instincts. Quality work. He is a real asset to the store!
8 years ago (30-12-2016)
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