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Reviews, get directions and contact details for U-Haul Moving & Storage at Worthington Galena Rd

U-Haul Moving & Storage at Worthington Galena Rd

Story

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 7510 Worthington Galena Rd, Columbus, OH 43085, USA
Phone: (614) 785-1101
State: Ohio
Zip Code: 43085


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
The location was totally average. Unfortunately, one of the employees was extremely dismissive and disrespectful when I returned the truck and reported some minor damage to my property caused by faulty equipment in the truck. Her attitude and behavior would lead me to travel farther to use another Uhaul location or use another service entirely. I would recommend another Uhaul location so that people don’t have to deal with such a poor attitude and level of customer service. There was a male employee that issued the truck in the morning was very courteous and professional, and he clearly took pride in his job.
8 years ago (16-12-2017)
Adesha was very sweet to me this morning, despite the inconvenience I caused with my car. I really admire her professionalism and the added level of service. Your awesome!
8 years ago (31-08-2017)
They have good prices on the moving trucks but halfway through the trip it started shaking and was difficult to stop. We told them and they blew it off, saying "oh i drove that one and it's fine." We're talking about brakes and they didn't care, so just be really careful.
8 years ago (27-08-2017)
I have been battling with the company for the past three years to recover damages after thousands of dollars of my possessions where stolen and what was not stolen was damaged beyond repair. In 2014, I was no longer working, I got behind on my rental payments. Therefore, I nolo Germany had access to the unit. In October of 2014, I paid in full and brought the account current. Although I was current I was denied access to the unit until March 2015. An employee escort ed me to the unit and I discovered property missing. Later I discovered thousands of dollars of property missing. I notified the owner, he said file a claim with the company's insurer. The claim was denied. I filed police report and asked Six on our Side for their help, Six on our Side responded and the company refused to speak with them. I have turned it over to Ohio Attorney General. Since then the remaining property was sold at auction, I was treated horribly.
8 years ago (11-09-2017)
Charged me an extra 10 MI at check out even though I took a picture of the final millage. They finally fixed the issue but no one apologised not even thank you for your patience. They also increase the fuel level at check in.
8 years ago (12-10-2017)
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