Umpqua Bank

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Address: 3333 N Lombard St, Portland, OR 97217, USA

Phone: (503) 283-5246

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State: Oregon

Zip Code: 97217

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Reviews

I love the employees in this bank.  They are always cheerful. They recommend products/services that I may need, but don't try to talk me into getting more credit cards or accounts every time I come in. It is refreshing to be able to do my banking without feeling like someone is trying to sell me something.

 9 years ago (23-01-2017)

Carlos at the  Lombard location is amazing!! Along with all of the other employees who work here are turbo nice and helpful. Thank you!!

 8 years ago (26-04-2017)

I would like to thank Ben for his help on a issue I had, he made the process easy and was very helpful! Reasons like this is why I love banking at this location! Thank you Ben.

 9 years ago (14-07-2016)

This branch location is so inconsistent in service we avoid it as much as possible  (heading to the Alberta location even though it's out of the way).  After a year of frustration I tried giving feedback about the problems to their manager and she gave excuses without listening.  We're leaving umpqua bank because driving so far out of our way and a lack of care about customer experience is unacceptable.  

 9 years ago (22-06-2016)

This bank branch has consistently given us misinformation on their processes and botched simple deposits.  The teller chose to do math in her head instead of using a calculator and argued with me when I corrected her.  Finally they couldn't explain or help when my wife's at card wouldn't work and didn't offer suggestions, help, or a new card. We're leaving.

 9 years ago (22-06-2016)

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