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Reviews, get directions and contact details for Uniqlo Bellevue Square

Address: 2110 Bellevue Square, Bellevue, WA 98004, USA
Phone: (877) 486-4756
State: Washington
Zip Code: 98004


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Reviews
TLDR- Bad horrible online shopping experience. I wouldn't trust Uniqlo with any online ordering Ordered jeans, to be shipped to the store since they didn't have the right waist size. The online purchase itself was pretty easy, no issue, and I got confirmation email right away. One problem I noticed was that there's no ETA on the shipping so that's kinda weird but I shrugged it off at the time. One week passed and I got an email saying that it had arrived in the store and here's the funny part: it said I must pick it up within 7 days else they'd have to return it. Well here are my problems: 1. Nowhere in the original confirmation email or during online purchase flow saying that I must pick it up within 7 days 2. I had a 10 days trip starting the next day and there's no way I could pick it up before I came back. I emailed the customer link telling them to keep it for couple days later but the only reply I got was they would email the local store and hope that the store keeps it longer. Well that's not very reassuring... Also asked how I could verify on pick up day that it's still there- no response. Finally after I'm back to town I called the online number asking the question whether it's still there / whether I could pick it up. Surprise surprise: They didn't know the answer!! First I was told to go anyway and see if the store still had it, but I lived an hour away. Then the customer service told me she'd try to reach out to the store and called be back but that never happened. There's no public number for the local store either and that's very frustrating. So I braced the traffic and rain anyway hoping it still had it, and thankfully it did. I gave a star for the products they carry, and another star for the store still keeping my order. I have never had any issue with any online purchase (ship-in-store) with any store and it's very disappointing that a store the size of Uniqlo doesn't know how to properly do basic customer service like this. The email address is "WeCare@..." but doesn't feel like that's the case for new.
8 years ago (17-09-2017)
My family and I LOVE this store. It's fantastic, and after I found out how much this brand helps out people: made me more inclined to shop there even more. I love the style of clothes here, sort of reminds me of a less expensive zara meets H & M. Service is always very friendly and helpful.
8 years ago (07-08-2017)
Cheap. Has all the basics. And there's always good service. Just another great uniqlo store!
8 years ago (24-09-2017)
Fairly decent fashion store, pants sizes seem to be heavily skewed towards 34" length (instead of 32") and they like to keep this store at a toasty 75° F so.. don't wear a jacket inside!
8 years ago (12-06-2017)
Super friendly employees. Especially Yumi, she was very helpful to us.
8 years ago (29-05-2017)
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