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United States Postal Service

  1. Gert Town
  2. New Orleans Post Office

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United States Postal Service
Address: 3400 S Carrollton Ave, New Orleans, LA 70118, USA
Phone: (800) 275-8777
State: Louisiana
City: New Orleans
Zip Code: 70118


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Absolutely terrible service. If I could give them a zero, I would. Representatives on the phone are always rude. They're always in a rush to get you off the phone. I'm constantly passed around between employees. This branch still can't seem to get their act together with delivering mail. I don't get consistent mail and I've lost packages in the past. I tell people who mail stuff to me to not use USPS. Also, I've been trying for months now to correct my issue with my mailing address not showing up in their own USPS system. Apparently, still no luck with that.
7 years ago (13-03-2018)
this location is the worst. can't ever get a call in, they don't deliver on time, they don't update status all the time, or they make up excuses on why they didn't deliver, and for a package they failed to deliver had to wait over a week because they couldn't find my package and i had to driver over there to pick it up and needed to bug them and keep telling them they had my stuff before they would even look. i really hate having to use them.
7 years ago (18-04-2018)
This place has the worst customer service I've ever experienced in my entire life. You pay for a position box and u don't get mail for a month at a time. Then when u call or go by there they have no explanation on why this is happening other that I'm not sure what's going on. If u have the means to go else where please do so because this place will bring u out of character quickly trust me. I spoke to a young lady and asked to speak to a manger and shr said the manager told her to tell me she was on the phone come back later. That manager name is Ms hill. I've called customer service for the postal service and nothing is being done my next move is gonna be going to the news this is ridiculous. Do better we pay your salary!!!!!!!!!
8 years ago (27-01-2018)
Nothing but terrible experiences with this branch in 70118. Carrier frequently does not try to deliver my parcels and fraudulently updates the tracking status with completely false information, latest was "front door inaccessible" which is ridiculous. Carrier never knocks on door or rings bell but frequently updates status as not home. No one at the branch answers the phone.
8 years ago (22-01-2018)
If you need passport for your kids, this is the place. Super friendly and kind guy. If you are and adult just do it online, unless you need a photo.
7 years ago (12-02-2018)
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