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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 3901 MacArthur Blvd, New Orleans, LA 70114, USA
Phone: (800) 275-8777
State: Louisiana
City: New Orleans
Zip Code: 70114


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed


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Reviews
Packages are always delivered days later than what it's supposed to be delivered because they are always short on workers or the workers are too lazy to bring the packages to the door if they don't fit in the mailbox. Sometimes they don't get delivered at all then I have to go pick them up. They sometimes tell me that the package is not there. I insist that they check again & somehow my package that wasn't there before mysteriously appears. This post office is the worst. *Update Now a pair of shoes that I ordered was never delivered. The carrier scanned it as delivered in mailbox but the men's size 10 shoes were too big to fit in the mailbox. They would've had to bring them to my door, which they didn't. It's been weeks & I am still fighting to get a refund or my package. I had to open up a theft case after getting the run around for so long. Can't wait until I move in 2 months.
7 years ago (08-03-2018)
I haven't used this office very often but when I do the employees seem to be working as fast and efficiently as they can. I had a problem with a package and it was resolved quickly. To be honest, I've heard patrons berating staff about matters beyond their control and the staff person always remains calm and as courteous as possible. I wouldn't want their job.
7 years ago (17-03-2018)
This is the third time that I haven’t received my packages and if you know the office in the complex closes at 5 why would you try to deliver packages and mail after 6 pm. I called the office in the complex and was informed that they haven’t seen a mail carrier in over a week. The second time I didn’t receive my packages I must say the light skinned young lady working on a Saturday morning was extremely pleasant and helpful with retrieving my packages. During the week they’re ghetto as hell along with the entrance being good and Filthy.
8 years ago (19-01-2018)
I received an email from UPS on Saturday, March 24th that my package was delivered at my front door at 3:55 pm. There was no package there. UPS delivered the package to the post office, and the post office supposedly delivered the package to my address. Even Macy’s sent me a notification that the package was delivered. I talked to Macy’s on Monday, and told them that I never received the package. They are resending the merchandise I ordered today which is Monday. A resident in the 2200 block of my street brought the package to my house today. The postman delivered the package to the wrong address. I live in the 2600 block, and the package was delivered to the 2200 block. Big mistake, iI thought the package was stolen. Now I have to contact Macy’s to stop the new shipment. My husband always felt that the postman made the mistake which turned out to be true
7 years ago (26-03-2018)
This is literally the worst post office, and business, I have ever dealt with. Consistent mis-delivering of mail, employees that cut you off mid sentence during explaining what you need. An absolute lack of ability, or want, to help customers. This is what you think of when you hear stories about how bad the USPS is. Save yourself some heartache, ship with Fedex/ups and try to avoid receiving anything important thru usps.
7 years ago (23-04-2018)
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