United States Postal Service

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Address: 10221 River Rd, Potomac, MD 20854, USA

Phone: (800) 275-8777

Website

State: Maryland

Zip Code: 20854

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United States Postal Service 4 miles No one answers any phone calls in this location. We were trying to reach any employee...

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United States Postal Service 7 miles USPS tracking said my package (routed through this branch) was delivered to my apartm...

United States Postal Service 7 miles Second time I've had mail lost here. This was certified mail they lost this time, I w...

United States Postal Service 8 miles Employee Mr. Coles was very helpful and friendly. No line or wait.

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United States Postal Service 8 miles بريد

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Reviews

Consistently put me on hold for 45 minutes at a time. Unfriendly in person and on the phone. Make false claims on the tracking saying  they've left notices when they haven't. Never call back when they say they are going to and then get upset when I call back.

 9 years ago (16-06-2017)

Thiis is in reference to the two services offered by the Potomac Post Office
They have the Phone off the hook so the passport renewal office cannot be reached. I have personally gone to the post office and they told me to try reaching this nonworking number again. 
The office staff is pleasant but it is disorganized, slow and completely inefficient. waited in line for 25 minutes with 4 people ahead of me just to mail 1 letter to Canada.

 9 years ago (09-06-2017)

Absolutely disgusting on how a place who gives such bad service stays on business. Would have given a 0 if there is one. 
Amazon shouldn't even do business with them but unfortunately this is the case. Ordered something from Amazon, called USPS for help in tracking the package and I was basically told to wait until my mail/package delivery arrive and see if what I was waiting on is there. Really?

 9 years ago (27-07-2017)

The worst service ever. Never do business with this USPS office, particularly for package deliveries.

 9 years ago (11-07-2017)

Fraudulent delivery practices. I had a package to be delivered to my business on a Saturday, but the office building was closed. The tracking info noted "Delivered" though so I panicked, wondering where my package was. Upon calling the post office, I was told: "Your package will be delivered today ma'am; yes, even though we marked it delivered on Saturday, it will be delivered today (Monday)". Okay so WHY mark the package delivered? I'll tell you why: to be able to claim that they delivered the package by the deadline. Incredibly shady and downright fraudulent.

 10 years ago (28-11-2016)

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