University Auto & Tire, Inc.

Reviews, get directions and contact details for University Auto & Tire, Inc.

Address: 614 N College Ave, Fayetteville, AR 72701, USA

Phone: (479) 442-5098

State: Arkansas

Zip Code: 72701

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Reviews

University Auto does great work at reasonable rates. They were friendly and honest about what my car needed. Thank you for getting me back on the road!

 10 years ago (23-02-2017)

I returned my auto due to the failure of a 9 month old Interstate battery I purchased at University Auto.  The technician told me they replaced the failed battery on warranty  with a new battery at no charge to me.  Problem is they discovered the 9 month old battery had an intermittent short so they simply charged the old battery and lied to me about replacing it.  Three weeks later the 9 month old battery failed again due to the intermittent short while I was out of town with the car.  I had to buy a new battery myself in order to get it home.  They insist there was nothing wrong with the battery in the first place.  Once again lying to me and refused to replace the battery by telling me I left the lights on.

 10 years ago (11-01-2017)

After using University Auto three times I've determined they take advantage of students. They lied to me about replacing my car battery and broke my automatic windows which they claim they did not touch. They ignore small details and are careless. Their employees are rude and gave me the cold shoulder at every opportunity. Many of the boilerplate "these guys are great" reviews on Google must be fake because these guys have been constantly awful.

 10 years ago (11-01-2017)

I tried and tried to love this place. People I trusted recommended it highly. But they missed basics over and over again over three years. I don't know that I could have done more than say: "Check everything. The brakes don't feel right. My steering wheel wobbles. Do everything." And when they found nothing, I'd say "Are you sure?" So, The brakes: I told them the brakes were jerky. They didn't find anything. 1500 miles later, after driving to California, my warped rotors were replaced. 4000 miles after that, I'm back saying "check everything. The steering doesn't feel right." I got an oil change and assurances there was nothing else wrong. Two months later, I had the front CV axles replaced elsewhere. No more wobbly steering. At the same time/place, I told the new (to me) repair shop to "check everything." The friggin air filter was black only two months after my last visit to university auto and my request that they check everything. And those CV axles? The fact is, they didn't get that bad in just two months of in-town driving. You'd think they'd want my money. I sure as heck paid other repair shops hundreds of dollars for repairs that made a real difference. And I have photos. Shame on university auto. All I can think of is that they're lazy or don't want to work on toyotas.

 10 years ago (01-11-2016)

I've used University Auto for many years and three different vehicles. They do great oil changes, and don't try to nickel and dime you. They always been respectful and kind with any work they've done for me.  

 10 years ago (23-05-2016)

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Reviews, get directions and contact details for University Auto & Tire, Inc.

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