University Foreign Car Repair

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Address: 2621 E Kalamazoo St, Lansing, MI 48912, USA

Phone: (517) 484-3111

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State: Michigan

Zip Code: 48912

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Reviews

These guys are great and very friendly! They made me feel like a valued customer. I was having some trouble with my Mercedes CL500. They were very transparent with labor and parts cost. I would highly recommend this repair shop to anyone.

 10 years ago (23-02-2017)

Owner needs to change his attitude. I have a classic Mercedes that needed a change of a steering coupling. I work on the car myself on certain things, but didn't want to do this job without a lift. the part itself cost $180 if you go to Mercedes and buy it there. if you go the aftermarket route, parts like MTC or Myele can be anything between $40-$89. Guess how much University Foreign Car repair would like to charge for that part besides labor: $295....
I understand there's always a markup on parts at repair shops. Granted, they want to boost up a bit the earnings when they do their job in addition to labor time, but to charge a markup of 50%, 70% and above is just not good business. the best part is when I mentioned to the owner, that there's a huge discrepancy between their price and to that of even a genuine Mercedes part, the owner said: "I don't Care". Nice reply ah?.... well, I didn't care doing business there either.. more so, they wanted to charge for a 6 hours job on a repair that takes 2.8 hours according to the labor hours calculator. in summary, shop around before you take your business there.

 10 years ago (09-01-2017)

The owner is pretty uptight, and ready for confrontation even when responding to a simple question lol. They are more than happy to charge you some of the highest rates in lansing ($50 for non-synthetic oil change.. wow!), couple this with their inability to properly diagnose problems, means you may pay two to three times what a repair costs and have to go back multiple times to get your repair.. it's a foreign service shop, and they are quite open about how that gives them the right to do what they like...

 10 years ago (01-03-2017)

These guys will tell you the truth. And since they are salary,  the have no motivation but to see you safely out the door.  Thanks for telling us to sell our last car instead of investing more money, it was the right decision. 

 10 years ago (10-02-2017)

Unless you have a warranty on your foreign import, DO NOT TRUST ANYONE ELSE WITH YOU CAR!  Eric has taken care of my 2002 Mercedes Benz with kid gloves and keeps her running.  She's my "walk away" car and we even own a repair shop but for specialties, University Foreign Car Repair is THE BEST IN TOWN!

 10 years ago (29-07-2016)

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University Foreign Car Repair

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