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Reviews, get directions and contact details for US Post Office

Address: 11110 Sunset Hills Rd, Reston, VA 20190, USA
Phone: (703) 689-9874
State: Virginia
Zip Code: 20190


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Reviews
I've never had issues with this post office. I don't use it frequently, as my condo mail box accepts letters. My courier is wonderful and extremely polite. I've never had an issue with the customer service reps. They're not bubbly, but they weren't rude either.
8 years ago (18-03-2017)
Excellent customer service during the holiday rush! Employees collaborated to help every customer in line get the fastest service possible. Employees were smiling, friendly, efficient, helpful and genuine. Very impressive during this stressful time of year! Kudos all around!
8 years ago (17-12-2016)
Had been mailing crap all day and accidentally brought something intended for UPS. I asked the attendant for a piece of tape. Like 2 inches of tape since my own tape appeared to be coming off. Dude refused to give me a two inch piece of tape since the package was going somewhere else. Talk about petty and unhelpful.
8 years ago (08-03-2017)
On site staff is lazy and lies. Two separate experiences where I asked for my package to be set aside so i could pick it up myself. Once they said okay no problem and when I got there they said oops we put it on the truck anyways. The second time they lied and said it was already on the truck and would be delivered by a certain time. Needless to say an hour after the said time, package still didn't show up and when I called they said oh it just got put on the truck. Staff is very unhelpful and too lazy to follow through on anything That is promised. The actual delivery people are the only redeeming aspect of the post office. Throughly disappointed with this location.
8 years ago (28-11-2016)
A woman I spoke to on the phone was extremely rude and unwilling to assist me. She made it seem as if I had completely ruined her day and was getting increasingly agitated with me. I asked a simple question and received no assistance. Definitely my worst experience with USPS.
8 years ago (06-12-2016)
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