United States Postal Service

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Address: 109 Walnut St, Festus, MO 63028, United States

Phone: (636) 937-2107

Website

State: Missouri

City: Festus

Zip Code: 63028

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

They always give me hope. No matter how much change there is in the world, I can always depend their staff and carriers to display the utmost incompetence in performance of their duties. It does the heart good to know that they'll hold onto a trackable mail for 2 days, just to send it back to St. Louis. All of this for a package that was supposed to be 2 day delivery. That's a level of customer service that you can only get from the USPS. So, thank you for always being a shining beacon of hope in my life Festus Post Office.

 7 years ago (25-01-2018)

Staff is very nice. Wish they had an automated stamp machine to buy stamps after hours, though.

 8 years ago (03-08-2017)

I'm from out of state and called with a question that required some research. Candy (sp?) was very helpful and friendly. That's not the usual attitude I get when calling post offices. (I own an eCommerce company and ship thousands of USPS packages a year, so we have to call them often enough.) Thanks, Candy!

 8 years ago (03-04-2017)

The staff here can be pretty sad and very disappointing. Depending on who you get at the front desk you literally have to do their job for them. For instance, I had a lady who rung me up the wrong stamps and then accused me of telling her the wrong thing. I had asked for Post Card stamps and she conveniently rung me up for the more expensive Forever stamps. For one thing, they sound nothing a like. Second, how about just fix the problem instead of calling me a liar? Or perhaps invest in some hearing aids to prevent further issues. Rude.

 8 years ago (02-05-2017)

BAD!  We always get wrong mail sent to our house. I would say about 4 out of 5 times we get the wrong mail and have to stick it back in the box and write a note on it. We notified they carrier and office clerks and we're told to do whatever we wanted with the mail or throw it away! Many times we drive the mail to the correct address so they get their mail !  Very unprofessional office staff, rude, and long wait times. It is a simple fix concerning the wrong mail, all they have to do is take a look before putting mail into the box. My 4 year old could do a better job with communicating to customers and matching a mailbox and street name to the correct mailbox and street name on an envelope. We also have a p.o. box to help get our mail to us and not lost but seems that they still can't get that right either. Very frustrating.

 8 years ago (24-01-2017)

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United States Postal Service

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