VCA Advanced Care Animal Hospital

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About

VCA Advanced Care AH is a veterinary facility based in Bedford,TX where your pet's health is our top priority and excellent service is our goal.

Address: 3000 Highway 121 N, Bedford, TX 76021, USA

Phone: (817) 267-4672

Website

moc.acv@149ua

State: Texas

City: Bedford

Zip Code: 76021

Opening Hours

Monday: 7:30 AM – 9:00 PM
Tuesday: 7:30 AM – 9:00 PM
Wednesday: 7:30 AM – 9:00 PM
Thursday: 7:30 AM – 9:00 PM
Friday: 7:30 AM – 9:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 5:00 – 7:00 PM

Update Info

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Reviews

I didn't like the vet's approach. She didn't appear to respect my views, an uncomfortable visit. She said my pup was big  for his age but when she found out he was raw fed, seemed like she had "concerns", then all the sudden he was "thin and could use a layer of fat on the ribs." Then she told me to be careful and conscious of cleanliness to watch out for salmonella...as if I don't cook raw meat for meals. I don't mind having the conversation if she had questions and concerns but undermining the patient seems least effective. I didn't question her any  in person because some people don't deserve to be dignified with a response. 
I just got our vaccines done, asked whatever questions I had about our pup, but I will go back to Dr. Neely at City vet for business and care. Just thought the ratings here were good, tried it, don't like it, oh well.

 7 years ago (09-04-2018)

I highly recommend this facility for all of your fur babies. Caring and compassionate team.

 7 years ago (03-03-2018)

I want to transfer my pups back to the Fort Worth location. I don't feel comfortable at this office. Not that they would mistreat my dogs, but it's just not a welcoming feeling when I went...

 7 years ago (30-01-2018)

Not an honest or upfront place. Pet boarding is one of their cash cows - They'll try to squeeze all the money they can from you  with exams undisclosed previously. I called the office and spoke to the office manager, I asked in detail their requirements for pet boarding, she said they need to be current on vaccines (which my dogs are) and gave me the daily rates for boarding (they charge more than other places around) When we show up to the clinic with our two healthy pets, we showed our folder with all vaccine records current, they spring on us that they need to do an excrement exam for each of our two dogs at $100 each and another behavioral exam for $50 each. That's $300 before any boarding fees!! Keep in mind none of those fees are listed anywhere on their site as requirements at the time of this review and the office manager never said anything over the phone when I specifically asked. I tried to look at their boarding contract and the file has been removed from their website (see screenshot attached) I requested to speak to the office manager I spoken through the phone and they said she was busy even though there was nobody else in the clinic at that time. The staff seemed indifferent and uncaring. I refused the fees and walked out with my pups and took them to Posh paw resort. They had no hidden fees or exams to try to push on you and everyone was super nice! Best decision ever for pet boarding! Don't support businesses that are not honest and greedy. Have a great day!

 8 years ago (16-05-2017)

Great staff and reasonable prices. Very compassionate.

 7 years ago (02-01-2018)

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VCA Advanced Care Animal Hospital

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