Verizon Authorized Retailer – Victra

Reviews, get directions and contact details for Verizon Authorized Retailer – Victra

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Story

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.

Address: 17340 140th Ave SE Suite 35B, Renton, WA 98058, USA

Phone: (425) 277-4192

Website

moc.artciv@ofni

State: Washington

City: Renton

Zip Code: 98058

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

related searches: Verizon store near me, Verizon Wireless, List of Verizon authorized retailers, Victra Verizon locations, Who owns Victra, My Verizon, Victra headquarters, Victra complaints

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Reviews

Terrible customer service. The employees seem very pessimistic and aren’t very willing to help you. They’re more concerned about having an ‘easy day at work.’

 8 years ago (07-05-2018)

I came in with a broken phone and was about to leave on a business trip very early the next morning.  Claudia was such a quick and efficient worker and had amazing customer service skills.  Thank you again for the amazing service!

 8 years ago (07-04-2018)

Claudia helped me out after my phone suffered water damage, and was absolutely stellar!!!!! She was super nice and incredibly helpful explaining everything in a way I could understand and helping me pick the right option for my circumstances!!!

 8 years ago (13-04-2018)

I went there to meet a person to buy a used cell phone. Claudia a Verizon employee offered to check the phone out before I purchased it, she also activated it to make sure it was legit, she / Verizon Victra is all about helping people even though I didn't buy anything from their store. That right there shows integrity.

 8 years ago (11-03-2018)

Have to share that this was SERIOUSLY the BEST CUSTOMER SERVICE I have received in a Verizon location ~ (maybe because they are an Authorized Retailer)?  I don't know, but I was blown away by Cruz and his genuine concern for my ailing phone.  He contacted the Verizon support/warranty department and did all the talking to help with my phone.  He seemed truly concerned when they stated they would have to call me back, when I was home by a computer.  I felt Cruz wanted to make sure the situation was resolved before I left the store......He gave me an option that I didn't know I had.  I was actually at a Verizon store two days prior and was handed a piece of paper with the phone number to contact the warranty department......  So with the help of Cruz, I was able to leave with  a working phone and other accessorizes.  I truly can not thank you enough for your ABOVE AND BEYOND CUSTOMER SERVICE.  Give this man a RAISE!  Kuddo's to you Cruz Lomas

 9 years ago (23-01-2018)

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