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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 40 Massachusetts Ave Ne, Space M-131, Washington, DC 20002, USA
Phone: (202) 682-9475
State: District of Columbia
Zip Code: 20002


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
My Mom and I visited the store to shop for her a new phone. My Mom is 85 and needed assistance. Upon entering we began to look at phones on our own. There appeared to be @ least 3 people working. I noticed one rep who immediately asked if he could help certain customers as soon as they entered the store. Afterwards, he kept his head down and ignored other customers. Bottom line, It looked like discrimination to me. I will not visit again. POOR CUTOMER SERVICE.
8 years ago (07-10-2017)
Dishonest peddlers. If you do use them double-check everything they promise. I was assured many times that by changing plans and phones my rates wouldn't go up. It went up $20.00 a month.
8 years ago (07-09-2017)
great experience. had been dealing with Verizon Customer Service on the phone for days before coming to this location and Aaron fixed the issue in a matter of minutes. Thanks Aaron! The other employees were helpful also. decent customer service.
8 years ago (07-06-2017)
I bought a new Galaxy 7 edge Verizon online and took it to the Verizon store at Union Station. There the staff patiently activated the phone, transferred all my Apps from the old phone, applied the protective screen (more complex than I thought). One Solution Specialist was particularly helpful... Eniola Layeni. He got all of the Apps transferred to the new& got everything working well. Fantastic job!
8 years ago (28-03-2017)
This place is wonderful. Why other people say bad things? I had Eniola helped me very professionally. Great place
8 years ago (24-03-2017)
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