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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 1314 F St NW, Washington, DC 20004, USA
Phone: (202) 624-0072
State: District of Columbia
Zip Code: 20004


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: Closed


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Reviews
Short wait and fantastic service! Problems with three devices fixed, and fixed quickly and completely. No grief!
8 years ago (22-12-2017)
I absolutely love this store. VZW is not the cheapest but you get what you pay for. Every time I come in to this store I get exactly what I need. Even though I know what I'm looking for the folks at this store take the time to make sure. They are quick, friendly, and are hands down absolutely the best. Thank you VZW, again, you come through when I needed you guys.
8 years ago (18-09-2017)
Arrived there almost when they were close, Bruce was patient and professional while I was getting my account information from MetroPcs, Recommend this verizon store to anyone
8 years ago (31-10-2017)
Horrible customer service. I went there for a few questions about my bill and the guy that helped me almost immediately got defensive when he couldn't actually answer my questions. He then told me it was my choice to stay with Verizon. I eventually had to ask him to print off my bills and I stood there and called the customer service hotline for Verizon to fix my problem while the employees offered no other assistance and talked about me within earshot. Don't waste your time, just call the customer service phone number instead.
8 years ago (05-10-2017)
Most of us head to phone stores looking for fast, friendly, and efficient service. This DC Verizon store struggles to do that. Took a long time to solve minor problems, most of staff was apathetic throughout our interactions/noticeably apatethic during other customers' interactions, and we were given the wrong iPhone model. However, Thomas and Steve (who we did not work with, but noticed) seemed very helpful and kind with the other customers!
8 years ago (16-05-2017)
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