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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 1720 E Dixon Blvd, Shelby, NC 28152, USA
Phone: (704) 482-8255
State: North Carolina
Zip Code: 28152


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Store clerks were helpful. I have a complaint about the company as a whole. While deployed Verizon disconnected my number instead of temporarily suspending it as requested until I got back. When I returned to the states I had no way to communicate with family, and to add to this they sent my bill to collections and lowered my credit score. They admitted this was an error on their part, but are taking their time correcting their mistake. I had the number they disconnected for 10yrs or more. Work, military and personal use. I do not recommend Verizon to anyone they ate not military friendly. Until this I never had any issues but this is awful to come home to and deal with especially during the holidays. #thanks but no thanks Verizon!...not a way to show appreciation for those who serve your country so you can live comfortably in your office. There's not an option to vote no stars on this.
8 years ago (29-12-2017)
Really great customer service. I would definitely recommend this place to anyone looking for great pgone service.
8 years ago (20-12-2017)
I don't know anyone who likes this store. It is usually packed and they try to get you in and out as quickly as possible. I could write a book. It was not like this when it first opened. There also seems to be a big turn over. I have had half a dozen different employees I would request, but they are all transferred, fired or quit after just requesting them once. I believe Verizon is working toward doing away with its brick and morter stores. They have stopped carrying anything except for new phones.
8 years ago (20-06-2017)
I can't understand why anyone would use this place. Everything is so overpriced. the salesman couldn't even Give Me One Reason why I should consider using this place over what I'm already using. I have an awesome Motorola Gen 5 phone from Best Buy for two hundred bucks and I only pay $45 a month for unlimited talk and text via Straight Talk. They just can't touch this
8 years ago (24-07-2017)
The staff person there gave me prompt, courteous and helpful assistance
8 years ago (16-01-2018)
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