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Reviews, get directions and contact details for Verizon

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Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 3850 Alpine Ave NW, Comstock Park, MI 49321, USA
Phone: (616) 785-3966
State: Michigan
Zip Code: 49321


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Reviews
Horrible customer service. Had an issue with my phone I recently purchased and they told me to call corporate even though within the 14-day guarantee window. The manager wouldn't even come out from the back to address my concerns personally. On a good note, Verizon corporate customer service over the phone and online chat is excellent. Save your sanity and skip this store; just call or chat online with Verizon. You really don't need a brick and mortar store anymore to buy a phone or take care of issues.
8 years ago (26-06-2017)
It's just another Verizon store, nothing special, just amazing service, perfect employees, and almost no waiting for service.
8 years ago (01-08-2017)
Went in to change our business plan over to Verizon after speaking with a rep and being shown a quote that would save us money. It is now over a month later and not only did they not enter the information correctly leaving us with a much higher bill, I have been contacting them for 3 weeks trying to get the rates I was promised and they have still not been applied properly . Would not recommend. UPDATE: I finally got fed up with waiting for the issue to be resolved and called verizons customer service who took over dealing with the store for me. It took a total of two months and my bill is now finally correct.
8 years ago (30-05-2017)
Helpful service, but had a pretty long wait. Direct over an hour at the store while transferring data, only to be told it would complete at home. Left only to lose 1/3 of my contacts.
8 years ago (05-06-2017)
Terrible service, walked in store somewhat busy but 3 sales person standing having their own conversation. Was there 15 min waiting for someone to acknowledge or to help me out. Got neither. Hey verizon can you hear me now! Will never go back to the alpine location. Seems to be a trend at this location rude and ignored. By the way went to Wal-Mart across the street, got help right away and got the assesories I was looking for at a way better price. Save your time avoid this store.
8 years ago (17-06-2017)
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