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Reviews, get directions and contact details for Victory Honda of San Bruno

Victory Honda of San Bruno
Address: 345 El Camino Real, San Bruno, CA 94066, USA
Phone: (888) 409-7945
State: California
Zip Code: 94066


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Reviews
I went in to see about buying a used car/mini van. My credit score is way less than perfect to say the least, same with my Better Half's. I ended up driving out of there with a newly leased 2017 Accord. The very next day, my Better Half drive out of there with a new 2016 CR-V. They go out of there way find financing, and to put you into a new vehicle. We're told that financing through Honda financial, will build a credit standing with Honda. That our next purchase will be at a much lower percentage rate. We have no reason to doubt. They worked what we thought impossible. The place is very clean, and the people very polite. The employees couldn't be more diverse. I took my car back for it's first (free) oil change, and it was finished well before the 1-1/2 hours I was too when I dropped it off early. Love this place!
8 years ago (04-08-2017)
Had my car towed there on a Saturday night after it broke down. Left my key in the after hours drop box, along with description of the issue. They are open on Sunday, but mechanic on Sunday was not adept at solving electrical issues. Mechanic on Monday quickly figured out the issue and had it working by 12 noon on Monday.
8 years ago (10-10-2017)
Lisa from Honda in Burlingame, was very helpful, fast , kind. And would recommend this dealer to anyone and everyone, the staff as well was kind, helpful, and fast... So, for ALL of you people out there getting your car worked on or purchasing a car come to Honda "Ocean " in Burlingame, Go see : Lisa the Service Mgr/ and say GLORIA referred you! I RATE THIS THIS DEALER 5 STARS, 😆 AND EVERYTHING AND EVERYONE 100%!
8 years ago (10-10-2017)
The salesman, Adam, didn't rush me through the process and I felt I got a very good deal on a 2015 CR-V. He even picked me up from the local BART station so I could test drive the vehicle. After I got home I noticed that there was an issue with the rear window wiper. I called Adam and he set me up with the Service Dept. right away. I was unable to see the person Adam arranged for me to meet, but another service rep, Robert, saw that I was waiting and volunteered to address the issue right away. He was able to get one of the parts that I needed and then said that he could order the other part to arrive the next day. Just then another person in the Service Dept., having a thorough check of the dealer's inventory, stepped out and gave Robert the part that we needed. I drove away pretty happy with how quickly the issue was addressed. I could tell by how I was treated by Adam, Robert, and the third person that Victory as a whole cares about customer service and satisfaction and are interested in maintaining a good, long-term relationship with their customers. If and when I need a another Honda, I will definitely go back to Victory.
8 years ago (07-06-2017)
"Alan" took care of me. I had a tire pressure signal and had it towed to Victory on a night drop after 7pm and Alan called me the same night around 8:30pm to inform me he received my car. I was blown away by this level of customer attention as I was going to set my alarm to call the shop first thing in the morning about my vehicle. He identified my vehicle and called me on my cell phone on record with them. Since I need my car for work, the sooner I can get my car repaired the better so I was able to explain all my service needs over the phone that evening so they can work on it the very next morning. Service was delivered as promised and I trust their pricing on what was done. They also sent a private car to my home which is outside their normal routes to pick me up. The driver was pleasant and personable. This is definitely my "home" for all repairs and maintenance on my Honda and possibly a future purchase or trade-in. Hands down
8 years ago (03-06-2017)
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