Walmart Tires & Auto Parts

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Address: 1721 N Custer Rd, McKinney, TX 75071, USA

Phone: (972) 548-8234

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State: Texas

Zip Code: 75071

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Reviews

I would give their auto a zero if possible. I quit going there due to auto department always understaffed, never have anyone to do the work during auto hours, and too undertrained to know how to do the job. Last time I attempted an oil change there(attempts made 4 times before this but no success due to no one there during auto hours to work) was told after waiting 2 hours there was a problem. They couldn't get the drain plug off. *&^#@ fill in your own expletive. I then waited another 45 for the manager to talk to me. Never showed. I was then just handed my keys and told nothing! 0 on customer service and knowing how to do the job. I just started doing my own oil changes again. I am faster than these ill trained poor examples of customer service.

 8 years ago (21-09-2017)

An hour and 15  minutes and counting to replace the battery I bought here. I've asked several times and 'they are working on it'. Last time I asked they just took the battery out. Do not go here. Autozone or Oriellys is worth the little bit extra money. Don't waste your life waiting on these people. 

 8 years ago (08-08-2017)

I came in and tried to get a basic oil change on my 2006 hyundai elantra. Said they would call me when it was ready (there were no other customers). Never called, so 15 minutes later I come back and asked if my car was done, and the guy said that my car has "an irregular drain plug" that they don't know how to take off. I've taken this car to a multitude of places and never had a problem, and my boyfriend changed my car's oil just a couple months ago with no problem.

 8 years ago (23-04-2017)

Oil change was fast. It said on the sheet that they vacuumed my carpet but it was not done at all.

 9 years ago (29-10-2016)

Pathetic customer service. No one wants to work here and it shows (except Vee). Thankfully I only purchased a battery that I took home to install. They will not work on my vehicle.

 12 years ago (16-08-2013)

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Walmart Tires & Auto Parts

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