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Reviews, get directions and contact details for Walter E. Smithe Furniture & Design (Lincoln Park)

Walter E. Smithe Furniture & Design (Lincoln Park)
Address: 2009 N Clybourn Ave, Chicago, IL 60614, USA
Phone: (773) 528-7787
State: Illinois
City: Chicago
Zip Code: 60614


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Doris from The Lincoln Park Showroom is absolutely amazing. She worked with me to replace my outdoor pillow which were stained and could not be cleaned. She is 100% professional and could not have been nicer to work with. Thank you!! I worked with Tracie Link for all of our furniture and she was outstanding as well. I will continue to shop at Walter E Smithe for all of my future furniture needs.
7 years ago (23-05-2018)
First time buying from Walter E. Smithe. We worked with Delvin who is fantastic. He is what you call a functional designer and did a great job at getting us the furniture and accessories that looked great and had a purpose. If you get the chance to stop by there please meet him. I could not recommend anyone better to work with. We were scared of color and he will show you why you shouldn't be.
7 years ago (27-04-2018)
The "designers" here are incredibly snobby and put off by any attempt to communicate with them. You sell overpriced sofas. Get over yourselves. I heard that this chain is having financial problems anyway from someone who works in the industry, so I wouldn't count on them much.
7 years ago (15-12-2017)
I am very disappointed with my experience at Walter E. Smith. I went in an it was my first time there and first time purchasing furniture for my new place. I ordered some couches with the help of a designer there and although he was very kind, he failed to notify me about a NO REFUND policy nor did he give me an invoice for my purchase. The designer never went over sizes nor did he ask me about measurements. He simply sold me couches and I paid 1,550.00 and told me he would email me an invoice and he never did. I had to wait 4 to 6 weeks for delivery and when the delivery truck came, they told me that they couldn't deliver me those couches because they didn't fit through any of my doors and asked me if my designer had gone over measurements with me. i said no. Then I was told that I was NOT able to get a refund and I HAD TO pick a different couch from them since they have a NO REFUND policy. I told them OI didn't want any other couches from them and I just wanted my refund, the couches are not in my place and they have refused to give me my 1550.00 dlls back after I have made several calls to the store, managers, and refund dept. They don't want to give me my money back and insist that I just pick a diff couch. Due to the bad customer service I received by one of their associates in their cancellation dept I no longer wanted to work with this furniture store . its been weeks and still I don't have any couches NOT my money back. I keep calling and keep getting the run around. I and to file a dispute with my bank. The employee failed to give a receipt and I was never told there had a no refund policy before they took my 1,550.00 dlls that I worked so hard for. This was a terrible experience and I wouldn't NOT recommend them to anyone. They know I don't want anything from their store and yet I basically got scammed out of my money unless I purchase something else I don't want from them.
8 years ago (20-03-2017)
So much to choose from. Ted always has wonderful suggestions.
8 years ago (08-07-2017)
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