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Reviews, get directions and contact details for Wendy's

Wendy's
"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."
Address: 6021 Argyle Forest Blvd. , Jacksonville 32244, FL, US
Phone: (904) 573-7887
State: FL
City: Jacksonville
Zip Code: 32244


Opening Hours

Monday: 10:00-02:00
Tuesday: 10:00-02:00
Wednesday: 10:00-02:00
Thursday: 10:00-02:00
Friday: 10:00-02:00
Saturday: 10:00-02:00
Sunday: 10:30-02:00


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Reviews
First of all I pulled up to the speaker and I had to wait to be spoken to. I waited long enough that I questioned if they were open. Second, I ordered a LARGE FROSTY. I got a 12 oz cup. This cup was so full that the lid wasn't on all the way and made a complete mess in my RENTAL CAR. So for the bargain price of 3.75 I got a 12 oz mess in my rental car. Thanks Wendy's.
If you are looking for a good hot Wendy's meal do not stop by this Wendy's you will be seriously disappointed especially at night. Expect to be waiting no less than 45 minutes. The only reason I gave this Wendy's a star is so I could write a review. I have had several unpleasant experiences with this particular Wendy's and every single one has been horrible. Twice I left after waiting in the drive-thru for 45 minutes. I don't know how the night crew still has jobs. They could careless about the customers. Every time I have pulled up to the window all the employees are goofing off and this last time they didn't speak a word, they handed me the food and closed the window. Not a F... Y.. or a Kiss MY A.. and all 5 employees were standing right there. This Wendy's has to be not only the worst Wendy's but one of the worst fast food joints I have encountered. I feel bad for Wendy's because they do have pretty good food I love their chicken and decent service. If all my experiences were based on this store. I would never return. Parking: To reach this Wendy's from a main road is almost impossible. I didn't even know this Wendy's was here for the longest time
It is fast food so my expectations were not super high. The food was fresh and delicious. The customer service was not the best. The young workers were having a conversation for quite sometime before they noticed my husband and I standing there.
Ordered a taco salad, they came back and said they never got made that morning. Ordered 2 pretzel pub burgers with extra sauce on them. 1 came with extra sauce and both had less than a tsp of the onion fritters on them. They felt cold and not fresh. The cook said he was taught to barely put a sprinkle of the onion fritters and this burger already comes with a lot of stuff on it anyway. He finally said he would give us some on the side. These burgers wasn't worth the 6.39 + taxes we paid. Also the bathrooms were horribly dirty. Horrible Wendy's. We will never eat here again.
I’ve been to this location multiple times recently 3 weeks and every time the food isn’t hot/warm or fresh. I’ve even asked for the spicy chicken to be dropped fresh and wait for it… they never do it. The attitude and customer service is extremely poor at this location.
I've come here a few times. It started out decently enough, but it had gone downhill. Saturday night, my wife and I both ordered the pretzel chicken sandwich combo. Should have checked before we left, but we were in a hurry. When we arrived home, we both received the pretzel bin burger which were both slightly pink in the middle and had little flavor. We had even been asked what type of chicken we wanted. There is another Wendy's a little farther away, but they at least get out orders right. Sorry we disturbed their staff talking about some guy they knew.
Lobby closed every other day. To make it better they dont put a sign on the door so you can park and waste your time .. waited 35 minutes for my “Fast food”. Workers must have other priorities than to keep the flow going. They wait until the person who is ordering is out of the parking lot and 5 minutes away before taking your order. McDonald's is doing much better.
Terrible Service. Always rude employees. They need an entirely new staff. I’ve been here numerous times & each time they’ve always been rude. Each time I have come, they don’t baked potatoes or take forever to even take your order. Website says they close at 2 am Saturday when I got to the speaker phone at 12:30 am. I waited for 5 mins then said hello a few times before someone answered & stated they were closed. When pulling forward, all the team members were sitting at the table with their feet up just hanging out. If your hours are not correct on google, I would advise you to change it. Not to mention the countless amount of times I have encountered rude employees when trying to grab a quick bite to eat.
We sat in the drive through waiting to order and no one was there to take our order. 4 different employees walked to the drive through window, looked out the window to where our car was sitting and waiting to order and then walked away. We finally pulled up to the window and told the girl standing there doing nothing that we would like to order. She replied that they had no one on the headset and proceeded to take our order through the drive through window. My question is why didn't she put the headset on and take our order when she saw us sitting and waiting. And why were there 3 other people standing around doing nothing when there is a line of cars at the drive through? Extremely poor customer service and if that girl had been wearing a name tag I would be calling her out for her poor customer service skills and a rather poor attitude when she was forced to do her job.
This location has proven over and over to me that it's garbage. The speaker doesn't work properly so you have to have a shouting match with the employee who is extra condescending. I have respect for the food industry and the people who run it. I try to be as nice as possible at all times because I work in the same field but the rudeness I faced tonight was just plain nasty.
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