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west elm

  1. New York
  2. Rye Brook Furniture Store
  3. Yonkers Furniture Store

Reviews, get directions and contact details for west elm

Address: 678 Post Rd, Scarsdale, NY 10583, USA
Phone: (914) 725-3861
State: New York
City: Scarsdale
Zip Code: 10583


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

related searches: West Elm USA, West Elm Outlet, West Elm near me, West Elm customer service, West Elm UK, West Elm Kids, West Elm Dining Table, West Elm Rugs
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Reviews
Most staff here have no idea what they're doing. I'm really happy with my dining room table from them though, no issues with delivery or assembly in westchester
7 years ago (14-01-2018)
Love this place. Bought all my furniture from West elm. This location is very nice and the staff is very pleasant and helpful.
7 years ago (05-11-2017)
I have been to the store for several times. Nobody ever says hello to me entering the store. First I thought it was the style. Some shops do that so customers do not feel being interrupted. However, after a while, I have noticed the staff welcomes other people who come to the store. I am not fierce looking or acting mean. I asked another Asian friend. She said she never got a hello or welcome from the staff either. I hope this is really me thinking too much.
8 years ago (13-07-2017)
Requested help several times and was pretty much ignored. The store was empty and there were about 6 salespeople, yet they were too busy to assist me. I asked if I could get some swatches and salesperson pointed to the "swatch area". They couldn't be bothered. Purchased my couch elsewhere. I rarely write reviews, but this was bad.
8 years ago (02-05-2017)
Worst experience happening right now. Purchased king-sized Logan bed frame which was delivered last Wednesday, 11/30. We live in a one bedroom NYC apartment, so in preparation, we got rid of our old bed frame and moved all of our other bedroom items/furniture into our living room to allow room to set up the new frame. Well, they didn't bring the correct pieces. Wait for it...so they just left this huge frame in parts and boxes all over our apartment. We have been forced to sleep on a mattress on the floor shoved between it all. To make things worse, our bedroom items/furniture remain in our living room because there is no space in the bedroom. We can't even sit on our couch! They are now saying the parts won't be available till 12/19! Called numerous times for them to help us out. They said someone would come to pick up the frame today, 12/2, but when we called to confirm a time, they said we are not even on the schedule! This is unacceptable. Now we even have to cancel our holiday party for tonight! Yes, this is a BIG emotional rant, but I am devastated. We spent too much money to receive this type of treatment. I don't know what to do, but document everything.
8 years ago (03-12-2016)
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