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Reviews, get directions and contact details for West-Way Taxi

Address: 11 Bentley Ave, Nepean, ON K2E 6T7, Canada
Phone: (613) 727-0101
State: Ontario
Zip Code: K2E 6T7


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Pre - ordered wheelchair accessible transportation for an appointment at the hospital TWO days in advance. Was assured it would be there on time. Van never showed. When I called they said they would see of they could source one for us. Source one? This was at 10 minutes before the actual appointment!! They ended up calling Blue Line but they arrived 40 minutes after the appointment started - took us a year to get that appointment!! NEVER will trust this company again.
8 years ago (22-12-2017)
The car never show up, even I had called at 10:00 am ordering it for 3:30pm, once we We're 5 people. To make sure I called again at 2:30 pm, once we we're going to the airport. I called again at 3:40pm saying the taxi was not there, they said for me to be patient because they we're searching for someone available in the area. Really, terrible, never call them again. Thanks God a friend was available to give us a ride. Worst experience I ever had. I got a call at 5:00pm from them asking me if I still need a cab! I was at the airport at this point. So disappointed.
8 years ago (23-12-2017)
Called for a taxi. Women indicated it would be 5-25 min. No problem! An hour later I call to see status of cab and I'm informed by a very rude dispatcher the taxi has not been even sent yet. I will never use this service again and definitely do not recommend it to anyone!!!!!
8 years ago (22-12-2017)
Dangerous and rude drivers. Definitely the bottom of the barrel when it comes to driving services in Ottawa. Watch out for these cabs.
7 years ago (18-01-2018)
Dunno what all the negative comments are about I actually had a decent experience driver came pretty quick just kept an eye out with my phone on when he would be here it's decently accurate :)
8 years ago (31-12-2017)
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