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Wilcoxson Buick Cadillac GMC

  1. Downtown
  2. Pueblo Car Dealer

Reviews, get directions and contact details for Wilcoxson Buick Cadillac GMC

Wilcoxson Buick Cadillac GMC
Address: 902 N Santa Fe Ave, Pueblo, CO 81003, USA
Phone: (719) 544-4423
State: Colorado
Zip Code: 81003


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Reviews
I had the best experience buying my new used GMC Sierra. Everyone who I worked with at the dealership made sure I understood everything they were explaining. They were all very polite and patient as I had a lot of questions. My salesmen John was the BEST. He explain all the features of the truck and went out of his way for me. I would surely recommend Wilcoxson Cad/Buick/GMC to everyone. Very happy with my care and with my new Used GMC Sierra. Love it !!
8 years ago (24-04-2017)
Absolutley outstanding sales and service folks. Was a pleasure to work with them and they were always kind, courteous and helpful and interested in our needs. No pressure just interested in trying to meet our needs. I highly recommend these folks.
8 years ago (25-07-2017)
I was on a trip from Dallas to Pueblo when my engine light came on. I was scared with it being late on July 3. When I found the dealership the gentleman tested the codes and quickly found out what was wrong. He found you had the part in stock and it was under warranty. He got my car into the bay and fixed in 20 minutes. What could have been tragic for my vacation ended up being one of the highlights. Thanks for making it a painless experience.
8 years ago (08-07-2017)
I came to look at trying to trade in a vehicle that was damaged by hail. I was told there was too much damage and I owed to much to trade in prior to fixing it. I completely understood and left happy, the following week I got a phone call asking if I could get a co signer. I said yes and offere the co signers information, all this was done through the email. I was asked to drive 30 minutes to look at vehicles, and that we were just waiting on the bank to tell me which one I would be approved for. Well we were waiting the sells rep Raymond Harris replied to me within minutes. I'm guessing I was never approved since I never got another email. I sent 5 emails trying to confirm either way. All emails got ignored, so once they find out you are not approved they ignore you. Funny thing is my grandmother sent me a significant down payment that was originally asked for, that would of got me a car. I was just waiting on a answer if that way was going to work or not.. before offering the down payment.. so since the company wants to ignore there customers once they think they won't get approved.. I will go elsewhere.. don't leave a customer hanging, atleast tell them they weren't approved.. I am active duty military and will ensure all active duty on ft carson knows my experience as well..... Update: even with I guess multiple contacts. It was not hard for this company to contact me prior to the outcome, and after this review.. talking about slandering there business. I have never left a bad review on a company. However this is here to leave reviews good or bad. I'm just giving my experience, does not reflect other people experience. I feel that due to what happened. They helped me out great while trying to get approved. Once they concluded that they wouldn't make money from me, they blew me off, and left me hanging. 5 emails were sent in 3 days. Once again this was my experience..
8 years ago (26-07-2017)
I sent this to michele at your on line service and never heard back.............. First let me start with I bought the truch from you guys as you know and I love it. Now all the specials on service you have NEVER include diesels. Had my oil done there and you are about 20.00 more than Spradley because of coupons, oil,lube and filter 89.00. Now the real thing had a ck enging light come on in feb.made an appointment wil you guys waited 4 hrs after that time was told it was a blowen turbo and could not drive it,had to call my wife to come and get me (we live in westcliffe) next day i called and they said not the turbo only a module so we drive back down and all is fine other than it could been done the first day. Now on tuesday of last week the 17th i brought it in for my premade appointment at 12:00 , was there 20 min. early, waited 3 hrs. to finaly have someone tell me it was the same problem as in feb.(now i don't know how that could be because in feb. it went into limp mode at first and last week only the light came on with no other issues) anyway i was told it could be 2-3 more hours before the tech could chech it out. Why even make an appointment, the day will be over before anything could be done. So this all said you will Never see me again in you dealership,and all this waiting with no unairconditing in the waiting room. COME ON !!!!!! P.S. we will be looking for a new truck in the spring but going to the springs for that........... Steve
8 years ago (25-07-2017)
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