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Woodley's Fine Furniture - Colorado Springs

  1. Northeast Colorado Springs
  2. Colorado Store
  3. Colorado Furniture Store

Reviews, get directions and contact details for Woodley's Fine Furniture - Colorado Springs

Address: 5655 Academy Blvd N, Colorado Springs, CO 80918, USA
Phone: (719) 531-7250
State: Colorado
Zip Code: 80918


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews
Most of the people at Woodley's are great. They really try to make things right. For that I would rate them a 4. BUT. we bought 2 Flexsteel love seats that didn't last more than 6 months before the foam cushions compressed so badly that our backs began to hurt. Thinking they were just a bad batch (my brother bought some at the same time and had the same problem) Woodleys was very fair in replacing them for us at a cost. The next 2 did the same thing. I did a little investigating and found a number of complaints for Flexsteel products that were made in China. I checked ours and sure enough they were made in China and not in the US. So, I wouldn't touch another Flexsteel product, especially if it was not made in the US. As a result, I give their Flexsteel furniture a rating of a 1...or less. It looks great but doesn't hold up.
7 years ago (26-01-2018)
Just had the crew of Enrique, Anthony and Kyle deliver a chair and take one back. The professionalism and courteous ways of this crew is exceptional. They are part of the reason that makes Woodley's a notch above. Thanks guys for a job well done.
7 years ago (20-10-2017)
WOODLEYS BUYER REMORSE: We purchased a $4,000.00 leather sofa approximately two years ago and today it isn’t worth the dead cow it was harvested from, It is worth $200.00 as a cow hide as that’s what the senior manager (Tim O’Connell), who has been with Woodleys for over 30 years, would offer to pay me for it. My name is Robert Bryers and I’m a disabled military veteran with over 30 years of service (thought that would be a nice touch) and I purchased the sofa for the specific purpose of sitting in it for an extended period of time, each and every day. (Due to my disabilities I’m limited in mobility and need to sit a lot during the day.) (NOTE: Mr. O’Connell told me that this sofa wasn’t designed for extended use.) Fortunately, at the time I was able to afford to purchase a well built and designed dual recliner sofa. The sales lady stated that this design type, which is made of leather, would only get better with age and use and would conform to your body. Unfortunately, it didn’t live up to expectations and I’m left with a $200.00 slice of cow hide. In reality, it truly isn’t designed for family use. The sofa wasn’t actually utilized to expectation for approximately the first year and a half until my adult son moved in with us on 3 July 2017. He is disabled and took up sitting in front of our tv, generally reclined on the sofa for 10-12 hours per day, unless he is playing his online games and then he sits on the recliner chair directly in front of the tv, for half the day, each day of the week. The result of my son’s utilization of the leather sofa broke down the back cushions and it now feels like you’re sitting on a piece of lumber, and its painful. Please remember the NOTE above concerning the sofa isn’t designed for extended use; don’t buy Woodleys. My wife called Woodleys and they sent someone out to check on the sofa in a timely manner. Then on 5 Dec 2017 Tim O’Connell called and advised me that the manufacturer wouldn’t cover the repairs and neither would Woodleys. Conversation with Tim O’Connell This didn’t go well, although the $4000.00 sofa can be repaired at my expense at an amount to be determined at a later date. I don’t know what the repair man (Nate) said who visited our house on 1 Dec 17 but Mr. O’Connell seemed to think my son was living on the sofa. In fact, when the repair man was here at 11 A.M. my son was on the chair in front of the tv where he usually is that time of day. However I forgot to tell Mr. O’Connell this because when we were talking today my son was sleeping in his bed and was not in the living room with me. So, he spends about 4 hours in the chair before he moves to the sofa on average, each day; my bad. Now that I have had time to review these issues, I’m under the impression that we have a lemon for a sofa and my wife and I are stuck holding a gutted cow. Mr. O’Connell seems to think we are getting a good deal that Woodleys are agreeing to fix the sofa, at my expense, because that is what good businesses do. I think we would be better served if Woodleys reimbursed us for the sofa since it’s a lemon, and Mr. O’Connell did ask me what a good price would be for a $4,000.00 sofa…and then he back tracked and offered me $200.00. What an insult. We have patronized Woodleys for many years and spent thousands of dollars on furniture. I would have thought that would count for something now that we are having a significant issue with the quality of their product and their promise to stand behind it. I can no longer support Woodley's and I would advise any buyer to be aware of their unreliable and expensive products that may only be worth $200.00
7 years ago (05-12-2017)
Spencer, the sales associate we spoke with was great! !!He was very knowledgeable about the manufacturers of the products they sell. We looked at several sofas, rocking chair and tables. Very expensive, but quality furniture that will last for 30 years!
7 years ago (04-09-2017)
Love this place. Very nice sturdy furniture. I got a bedroom set that is solid wood and made in Colorado.
7 years ago (08-10-2017)
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