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Reviews, get directions and contact details for Zales

Story

Zales is the Diamond Store. We help people express love in the most extraordinary ways. How do you Let Love Shine?

Address: 1300 W Sunset Rd, Henderson, NV 89014, USA
Phone: (702) 436-0766
State: Nevada
Zip Code: 89014


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
The staff is always nice when I go in the store. I normally order online and pick up in the store. The store is always clean. There is normally 3 to 4 ladies there to help you.
8 years ago (26-08-2017)
Literally walked through the entire showroom twice and didn't get greeted or even acknowledgement. Went to Ben Bridge across the lane and they were more then happy to see me. Zales is trash and so is their customer service.
8 years ago (28-10-2017)
Bought a ring for my wife here years ago, she loves it. Very happy memories every time we see it.
8 years ago (02-03-2017)
I went here 2 weeks ago to get my 6 month cleaning done on my ring their were like 6 employees their just walking passed me not asking me if I need help not even paying attention to me their was one other couple on the store getting help.. I was waiting their for 10 mins before someone asked me if I needed help.. just because someone isn't dressed like they have money doesn't mean to just walk pass them thinking they r poor and a wast or your time.. that is just wrong.. I don't think I will be going back to this Zales.. this is the first time I went to this location I usually go to Meadows Mall but I was close to this location next time I will just go to the other one where it doesn't matter if you are old or young or dressed like you don't have money, maybe I didn't feel like getting dressed up... this location is lucky I was not a secret shopper or they would have been In a lot of trouble I do want to thank the lady who stopped talking with another employee to help me.. she has wonderful customers service skills because she didn't take one look at me and walk away thinking I didn't need help.. yah I might not be buying something but I do need help getting my ring cleaned for its yearly inspection for my insurance.. definitely will not be going back to this location..
9 years ago (09-04-2016)
Says they open at 10am..but yet I sit here at 10:30 listening to them chat and take their sweet ass time getting open..while they know I'm waiting!! Really?!?
9 years ago (14-08-2016)
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