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Reviews, get directions and contact details for Zia Automotive Repair

Address: 4907 Menaul Blvd NE, Albuquerque, NM 87110, USA
Phone: (505) 888-4510
State: New Mexico
City: Albuquerque
Zip Code: 87110


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 7:30 AM – 5:30 PM
Sunday: Closed

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Reviews
Zia automotive helped me in a crisis. I was stranded, traveling from AZ to CO. They towed my vehicle and worked diligently to get me back on the road. Zia show a extreme amount of professionalism and integrity. The quality of work is outstanding. It was comforting to know they are AAA and ASE certified. Their work is 100 percent backed warranty, and is recognized at any NAPA repair shop nation wide. This was great, considering I am not from New Mexico. Overall, this was the best experience I could hope for within the circumstances.
8 years ago (06-01-2018)
We are so happy that we have found our go-to auto mechanic! In the last few months we have had to take both of our cars in for leaks. After having several issues in the past with Firestone, we knew we needed to find a new shop. We got a referral to Zia Automotive and now we recommend them to everyone! Sean has been a pleasure to work with and now we can be at ease knowing that we have found trustworthy and professional mechanics.
8 years ago (06-01-2018)
I brought my car to Zia Auto Repair, in an emergency, after it had overheated and was profusely pour out coolant. The job was originally estimated to be about $500, and I ended up paying $700; which in the grand scheme of things was not terrible. When I did get my car back two days later...it was returned to me with a known o-ring leak that could potentially be an issue. I was advised to drive it and just "see what happens." I drove it that evening and it leaked about 4-6 ounces of coolant, that also occurred the next morning. I immediately brought it back to the shop where it stayed for over a week waiting for the part. In that time period, it developed several additional issues. There was a tube from the temperature thermostat housing to the radiator that was "eroded," although they disposed of the part before I was able to see it, so I cannot confirm if that was true. I was also told that my rubber boot (a part that connects the turbo to the air filter was not performing properly). Upon later inspection, it was revealed that they did not properly secure the part to the air filter, thereby creating a small air leak to show that my car was not functioning properly. In their overall initial review they stated that my passenger-side ball joint and spindle needed to be replaced. They were not doing work in this area of the vehicle, and I cannot imagine how they deemed this to be true without removing the break; which they did not do. Again, after further inspection, completed by myself and a trusted mechanic, we determined that there were no issues with either the ball joint or spindle...a $900 job that was unnecessary. I feel as though I was taken advantage of at this shop. The lack of good communication made working with them frustrating; I had to call daily for updates, truthfully it should have been the other way around. I would not recommend anyone to this shop. Image 1: Intact ball joint and spindle when inspected be me and a trusted mechanic. Image 2: Loose rubber boot connection to air filter.
8 years ago (22-10-2017)
Friendly and informative shop. They show you images of the work done. Didn't feel like they were trying to rip me off.
8 years ago (01-12-2017)
Great communications and very high quality work! Alex and his crew diagnosed the problem with my car quickly and correctly. They clearly explained what was wrong and how they could fix it. And the price was less than I expected to pay! It was the kind of repair where it would have been easy to gouge the client, and they didn't. Overall a very good experience and much better than what I have had from the manufacturer's dealerships. I will definitely take all my future car repairs and maintenance to this clean and well run shop.
8 years ago (31-05-2017)
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