A Plus Plumbing Services

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Address: 1333 W Guadalupe Rd, Gilbert, AZ 85233, USA

Phone: (480) 899-5959

Website

State: Arizona

Zip Code: 85233

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews

I called A Plus Plumbing about a leaking toilet. Albert arrived quickly and noticed exactly what needed to be done (reset the toilet, needed wax ring). He was professional, efficient, and punctual - things I value. Customer service is extremely important to me and A Plus Plumbing embodies that.

 7 years ago (30-01-2018)

Just came home from vacation to find the toilet still leaking after getting a very expensive "toilet overhaul" and having them come back for a second time.  On the plus side, they were timely and courteous.  Getting a second opinion about the work done.

 7 years ago (04-01-2018)

Allen went above and beyond to help with issues we were having with our shower. He was also very courteous in answering all of my many questions. Will definitely be returning to A+ for future plumbing needs!

 7 years ago (29-08-2017)

Had a plumbing backup and the company quoted a price before they came out.  They stuck with their price and walked me thru what they were doing and explained everything in detail.  They were very professional.  They scoped out the problem with a camera and provided it's contents the same day.

 8 years ago (31-01-2017)

We were truly disappointed in the lack of communication from A+ Plumbing tonight. We scheduled an appt. with a man over the phone several weeks ago for 4pm this Monday. At no point did the man inform us that the 4pm time was an approximation. We specifically took several hours off work in order to accommodate the appt time. When 5:15p rolled around, we decided to call A+ Plumbing. The secretary did not know who was supposed to be arriving at our home, nor did she know when he'd be there. She ended up having the owner call me back. I asked the owner when the technician would be arriving and he simply stated that he was on his way, but did not give a time. When I asked if he thought the $75 service fee was fair after we'd already waited, and would be kept waiting, he hotly told me, "Well, I'm not giving it to you for free." He then proceeded to have no knowledge of who scheduled my appt time, and he blamed his employee for giving us a set time, not a time range. We can be understanding that other appts run over - all we wanted was the courtesy of a call to let us know our technician would be significantly late. All in all, we did not expect to have a free service. However, some kind of discount would have been appreciated since it was obvious there was a clear miscommunication or poor training on A+'s part. We hoped that the owner especially, would have been more apologetic, and polite in clarifying the practices of his service. We will not be referring any friends or family to this company in the future, and are happy to pay a more reliable, friendly company double the money for their expertise.

 8 years ago (31-10-2016)

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