Aaron's

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Aaron's - Lease to Own Retailer of Furniture, Electronics and Appliances

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Aaron's - Lease to Own Retailer of Furniture, Electronics and Appliances

Address: 3543 Laurel Fort Meade Rd, Laurel, MD 20724, USA

Phone: (301) 725-7331

Website

State: Maryland

Zip Code: 20724

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Horrible customer service. 
Spoke to The sales managers named Christopher and he scheduled someone to come check my tv and issue wasn't resolved. The technicians said they would come back the following day which was the Wednesday between 3-5 and NO ONE came, called AGAIN and Christopher said basically the the technician should've never told me he was coming back and contact my service provider. (Doesn't make sense because I purchased 2 other tvs from them and the wifi was working on the other tvs and it couldn't give me the option to select a wifi connection by the way my tv was working perfectly fine the day before). Said he would send someone to come on Friday. NO ONE CAME or even contacted me, called AGAIN spoke to the general manager which I don't recall his name and he said he would come 8pm the same day because he lived in my area.. AGAIN no one came or contacted me! 
It's really upsetting because I'm wasting my time waiting for someone to just come and resolve my issue and they don't even have the common courtesy to contact me and tell me they won't be able to make it. FINALLY someone came and took the tv to see what's wrong with it and he had the nerve to say "I'll connect it to my wifi to see if it works" Clearly common sense isn't common if my other two tvs work perfectly fine with the wifi.

 8 years ago (15-03-2017)

Horrible customer service....Assistant manager is unfriendly...and makes you feel very uncomfortable..They do not make return phone calls...when promised..and delivery dates are not kept..They do not put the customer first...

 8 years ago (18-04-2017)

👍

 8 years ago (27-09-2016)

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