AC Hotels by Marriott Kansas City Westport

Reviews, get directions and contact details for AC Hotels by Marriott Kansas City Westport

Address: 560 Westport Rd, Kansas City, MO 64111, USA

Phone: (816) 931-0001

Website

State: Missouri

City: Kansas City

Zip Code: 64111

Opening Hours

Monday: 12:00 AM – 11:30 PM
Tuesday: 12:00 AM – 11:30 PM
Wednesday: 12:00 AM – 11:30 PM
Thursday: 12:00 AM – 11:30 PM
Friday: 12:00 AM – 11:30 PM
Saturday: 12:00 AM – 11:30 PM
Sunday: 12:00 AM – 11:30 PM

Update Info

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Reviews

Calling to make my reservation was great; the woman was super nice. When I called back to ask a question, the second receptionist was incredibly rude and treated me as if I was inconveniencing her. When we checked in, the night clerk was incredibly polite. 

That's where the  niceness ends. The rooms are classy, but poorly designed. The bathroom door doesn't shut all the way, so if you're sharing a room with someone, that makes it weird. 

The bed was comfortable, but out of the three lamps in the room, only one had a light bulb in it. The other guests are inconsiderate, as they find it acceptable to yell in the hallway in the morning. 

When I brought the lamp and rude guest issue to the front desk, the manager politely apologized, but did nothing else to make up for the inconvenience. 

I travel a lot, and I enjoy trying new hotels. If this is what the Marriott chain finds acceptable, then I will certainly find a better hotel chain with which to give my loyalty.

 7 years ago (02-04-2018)

Very nice hotel. Done in a European flair. Nice lounge, super clean rooms, lobby. The help was great, printed maps for us, and made sure we were comfortable. Good location for restaurants, shopping and close to the Plaza.

 8 years ago (20-12-2017)

Pro - Room was nice, FREE shuttle was awesome, and the breakfast was good. Also, near a lot of fun things to do. Staff, especially bartender were nice.  Accommodating staff.

Con - very noisy, we could hear all the hallway conversations and the neighbors.  Bedding kept coming off the bed during the night.

 8 years ago (05-11-2017)

Clean hotel with a modern vibe right in the heart of it all. Great for a night out and a concert.

 7 years ago (28-04-2018)

Rooms good for one person.  Not enough privacy for two.  Nice contemporary look.  Great staff.  Fine food breakfasts.

 7 years ago (05-02-2018)

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AC Hotels by Marriott Kansas City Westport

Reviews, get directions and contact details for AC Hotels by Marriott Kansas City Westport

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