Acworth Animal Hospital

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Welcome to Acworth Animal Hospital where quality care for your pet can be reliable and affordable. Whether your pet is in need of routine veterinary services, pet services or you are experiencing a pet-related emergency, we want to help and support you. Since 2001, we have developed a strong relationship with pet lovers in North Cobb and surrounding counties -- owners who value the commitment we've made to delivering state-of-the-art care for animals and respect for their owners.

Address: 4310 Toccoa Dr, Acworth, GA 30101, USA

Phone: (770) 974-2221

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State: Georgia

Zip Code: 30101

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Reviews

Dr Carmichael and his staff are absolutely angels. He has helped my sweet Murphy girl so much! He took her on as a rescue/emergency pup and surgery back in March and just recently performed her second surgery for another injury sustained during her attack. He and his staff have been absolutely amazing! They have worked around my crazy schedule, they've never turned me away when I needed to bring her in, even when it was the end of the day. They are truly great people and I appreciate them all so much!!

 8 years ago (25-08-2017)

I have been taking my 3 cats to Acworth animal hospital for almost 10 years.  About 3 months ago, I brought my cat in to be euthanized and cremated.   The lady at the desk said they would do nothing else unless they were able to save him.  The doc called me and said none of the treatment options would have a high success rate so he also suggested strictly euthanization and cremation and we discussed the price would be around $150 for both.  I agreed.  Next thing I know I get a bill for $300+.  I spoke to the doctor himself, 3 office people, and none of them could recall the conversation and said I still owe the money.  WHY would I pay for rabies shots and the other annual shots if they are about to put my cat to sleep?  I PAID for the exam, euthanization, and cremation by check (WHICH THEY CASHED) along with a note explaining why I wasn't paying the rest.  Fast forward today, I get a collections notice for the FULL amount of $300+.  I am LIVID.  It was a sad enough situation that my kids and I lost our baby but the fact that they are trying to #1 double charge me for killing him, #2 still harrassing me with this BS of giving a cat they were about to put to rest shots.  I WILL NEVER RETURN.  Seems like they are also trying to screw the collection agency since I already paid more than half of what they are saying I owe.  I live right around the corner and am telling everyone I know.  They lost a very loyal customer.

 8 years ago (27-11-2017)

I have waited almost a year to write this review in an attempt to leave my emotions out of my review. Me and my family had been going to this location for years. From my understanding they went through an ownership change and everything went down hill. I have heard plenty of horror stories about them since but can only speak on my own experience. My cat began showing signs of fleas and I took her up one day after taking time off work to have her looked at and a bath to get rid of any dead fleas. They told me she looked good and everything was ok. I asked "so you did not see any fleas?" To which I was told no. Another week goes by and she is scratching more and more, to the point that she had patches missing of fur. I called the office and was told that everything was fine on her last visit and they would need to see her again to find out whats going on. I took more time off work and had to spend additional money to have them look at her again for something that should have been caught the first time. All it took was a minute of them combing her to find signs of fleas on the second visit... At check out I was told I would have to pay for an additional visit, I was not happy about this and explained my reasoning why I should not have to pay for a second exam in one week for something that should have been caught the first time. I told them I would be ok with paying it if they would give her another bath free of charge after we killed the fleas. They proceeded to argue with me about how a bath will not fix the flea problem.... No matter how many ways I explained to them that I understood that, that I had purchased a treatment from them that very day and wanted the bath once the issue was addressed, they just continued to state a bath would not remedy the problem. Thinking there was clearly some miscommunication I asked for a manager who proceeded to do the same thing. Their refusal to take responsibility for their mistake and lack of any attempt to rectify the situation resulted in them losing my grandfathers dogs, my sister's cat, my mothers cat and my cats business. All they had to do was waive the second exam or offer the additional bath I had originally wasted money on and everything would have been ok. Very unprofessional.

 8 years ago (01-11-2017)

I had taken all my dogs here for 10 years always had issues with pricing, quotes and simply rude staff but they were the cheapest. You get what you pay for!  I was pregnant with my 3rd child had issues with my dog peeing all of a sudden. He did it more and more in the house, then started in the bed and the last straw was he blently pee'd on me. Thought it was him acting out because i was pregnant.  Took him to  vet and they stated he had crystallized pee so he must have a UTI, we went home treated him for that went back for follow visit still peeing every where so they do x-ray. I was told he had 2 large bladder stones and showed me x-rays. I was 2 weeks away from having my 3rd baby so we waited to do the $1500 quoted surgery they insisted we have done immediately abd not to wait to long.  We did wait because we had a baby coming and needed to worry about any unexpected bills we may occur. Moved to woodstock and in the time it took us to save up to get surgery 7 months later took him to another vet after they repeatedly tried to get us in there to have the surgery.  Wouldn't you know it no diet change, no bladder stones at all.  The other vet was baffled as to how that occurs. Trying to take advantage of a pregnat woman makes me sick. Do not take you precious fur babies here.  They will take you for all they can!!!!!! So disgusted with them.

 8 years ago (26-09-2017)

I'm actually very surprised to see how many people have said negative comments about this place and their staff. Yes, the inside is not superb, but let's be honest - it's a hospital for animals, not people, and I don't come there for the looks - it's clean and that's all that matters. The staff is absolutely wonderful! They all make you and your pet feel VERY welcome and at ease and they all had a smile on their face. 

It was nice to be able to call on a busy Saturday after my kitten had an incident and for them to be able to squeeze me in. I called up, told them the issue, and they said to come on by, but I'd have to wait a little bit. I had no problem with that because I knew I would have to wait on a busy day, especially with them squeezing me in. Maybe 10 minutes later, they apologized for not having a room for me yet, but took my kitten back to get everything started so when a room opened up, I'd be set and ready for results. So really, my wait wasn't bad at all! I was in and out within 30-45 minutes.

They were very thorough with me the entire time, keeping me updated on what was going on in the back and what my prices would be for Xrays and the regular exam fee, so nothing was a surprise when I got the (very affordable!) bill. The way they handled my kitten with such love and care was nice to see as well.

I've been driving back to Cumming from Acworth for so long to take my pets to Dr. Orr's because that's who I've had for years, but I can honestly say I don't feel the need to anymore. I feel like my pets will be in great hands with them and I look forward to bringing my pets there in the future for their yearly check ups. Thanks guys!!

 9 years ago (12-12-2016)

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Acworth Animal Hospital

Reviews, get directions and contact details for Acworth Animal Hospital

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